Serena Billingsley
Buffalo
Summary
Demonstrated ability to collaborate with team members to achieve project objectives and meet deadlines, showcasing effective time management skills. Engaged customers through strong interpersonal abilities, fostering positive relationships and enhancing customer satisfaction. Provided nutritional education to families, contributing to improved health outcomes and informed decision-making regarding dietary choices. Experience in managing tasks efficiently aligns with supervisory responsibilities in overseeing team performance and project execution.
Overview
21
21
years of professional experience
Work History
DSA
WNYDDSO
West Seneca
11.2014 - Current
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
PCA
Kaleida Health Care
Buffalo
06.2007 - 11.2014
- Educated families about proper nutrition for their loved ones in order to maintain good health.
Server
Sodexo @ Buffalo Sate College
Buffalo
08.2004 - 07.2008
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
Education
GED -
KBI
Buffalo08-1987
Skills
- Customer service
- Time management
- Project management
- Nutritional education
Timeline
DSA
WNYDDSO
11.2014 - Current
PCA
Kaleida Health Care
06.2007 - 11.2014
Server
Sodexo @ Buffalo Sate College
08.2004 - 07.2008
GED -
KBI