Serena Dolberry
Moreno Valley,CA
Summary
Accomplished Security Supervisor with a proven track record at Allied Universal Security Services, enhancing safety through meticulous CCTV monitoring and strategic staff management. Expert in training security personnel, significantly reducing incidents and fostering a secure environment. Demonstrates exceptional team leadership and a keen ability to improve security protocols, ensuring seamless operations and staff compliance. Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Overview
8
8
years of professional experience
Work History
Security Supervisor
Allied Universal Security Services
12.2016 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintaining a violence and accident free environment.
- Continuous training of all Security Officers I lead.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of 10-12 security personnel during shift.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Evaluated security systems and procedures to identify areas for improvement.
Education
No Degree - Medical Billing And Coding
Long Beach City College
Long Beach, CASkills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Safety and security procedures
Timeline
Security Supervisor
Allied Universal Security Services
12.2016 - Current
No Degree - Medical Billing And Coding
Long Beach City College
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