Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Accomplishments
References
Timeline
Generic

Serena Le

Saint Paul,MN

Summary

Reliable team member with a background in fast-paced environments. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Right At Home
Bloomington, MN
01.2025 - Current
  • Assisted clients with maintaining good personal hygiene.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Followed care plan and directions to administer medications.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied or transported clients to appointments, errands and social activities.

Team Member

Dog Day Getaway
Apple Valley, MN
09.2024 - Current
  • Monitored dog behavior and temperament when interacting with other animals in the facility.
  • Cleaned kennels on a regular basis to ensure sanitary living conditions for all dogs in the facility.
  • Supervised playtime to ensure a safe and fun environment for all dogs.
  • Responded quickly to emergency situations involving injured or ill animals.
  • Monitored dog interactions to ensure safety of both animals and humans.
  • Administered meals and medications according to owner instructions and schedule.
  • Maintained cleanliness of play areas, kennels, and equipment to meet health and safety standards.

Food Associate

Valleyfair Amusement Park
Savage, M N
05.2023 - 09.2023
  • Cleansed utensils after each use in accordance with sanitation guidelines.
  • Ensured proper labeling of all food items including expiration dates.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Restocked supplies such as napkins, condiments, as needed throughout the shift.
  • Operated cash register to process cash, check, and credit card transactions.
  • Assisted customers in locating desired products while providing excellent customer service.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Received multiple giftcards for upselling.

Dog Handler

Chick-fil-A
Apple Valley, MN
09.2021 - 05.2022
  • Assisted customers with product selection and ordering process.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Maintained positive working relationship with fellow staff and management.
  • Operated cash registers to process payments from customers.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Received a reward for being an upstanding employee.

Education

High School Diploma -

Apple Valley High School
Apple Valley, MN
06-2024

Skills

  • Food safety
  • Patient support
  • Personal care assistance
  • Customer service
  • Team collaboration
  • Cash handling
  • Upselling techniques
  • Adaptability
  • Organizing work stations
  • Interpersonal skills
  • Teamwork and collaboration
  • Recreational activity planning
  • Dressing assistance
  • Light cleaning
  • Safety monitoring
  • Dementia care
  • Meal planning and preparation
  • Daily living support
  • Behavior monitoring
  • Adaptability and flexibility
  • Animal care

Affiliations

  • Participated in school club Interact. 2023-2024.
  • I have a puppy named Bear! I love spending time with him.
  • I enjoy going on hikes.
  • I have 3 nieces I babysit every once in awhile. I love spending time with them.

Languages

English
Native/ Bilingual
French
Limited

Certification

  • Food Handling Certificate
  • All about Alzheimer's and Dementia - Certificate
  • Bloodborne pathogens - Certificate

Accomplishments

  • Was a leader in my high school club Interact; Volunteering, food/clothing/school supplies drives, mock car crash, etc.
  • Received recognition from previous work places such as giftcards for upselling and being a remarkable employee.

References

References available upon request.

Timeline

Direct Support Professional

Right At Home
01.2025 - Current

Team Member

Dog Day Getaway
09.2024 - Current

Food Associate

Valleyfair Amusement Park
05.2023 - 09.2023

Dog Handler

Chick-fil-A
09.2021 - 05.2022

High School Diploma -

Apple Valley High School

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Serena Le