Serena M. Bryant
Scottsdale,AZ
Summary
Client-focused professional with experience in healthcare support, executive assistance, wellness services, and hospitality. Known for managing scheduling, maintaining accurate records, handling confidential information, and delivering attentive service that supports smooth operations and strong client relationships.
Overview
1
1
Certification
2026
2026
years of professional experience
Work History
Personal Assistant / Executive Support
Lapin Motor Company
Scottsdale, AZ
01.2024 - 01.2025
- Managed complex calendars, appointments, and daily scheduling to ensure seamless operations.
- Coordinated client meetings, vehicle deliveries, and logistics to enhance service experience.
- Assisted with daily operations, errands, and task tracking to optimize executive workflow.
- Safeguarded confidential documents to ensure privacy, information, and communications with care and accuracy.
- Provide personal and administrative support in a fast-paced luxury automotive setting.
CNA Assistant
Perry High School
07.2023 - 01.2024
- Assisted a registered nurse in delivering student health services, ensuring effective care.
- Supported on-call nurse during campus emergencies by providing essential care and coordination.
- Maintained accurate medical records and compliance documentation to support health services operations.
- Educated students on personal, family, and health practices to promote well-being.
Lead Esthetician & Wax Specialist
Bronzed Humanity
01.2021 - 01.2022
- Fostered client loyalty through personalized relationship-based care.
- Educated clients on effective skincare routines and tailored treatment recommendations.
- Achieved monthly sales goals by effectively communicating product benefits and special offers to clients.
- Maintained comfortable, professional, and friendly client interactions at all times.
- Assisted with daily spa operations, including opening and closing procedures.
Account Support / Client Services
Farmers Insurance
2025 - 2025
- Managed client accounts, policy documentation, and administrative workflows to ensure seamless operations in a fast-paced office
- Coordinated scheduling and maintained sensitive client data to support efficient daily operations
- Communicated complex insurance information clearly to enhance client understanding and strengthen relationships
Licensed Massage Therapist / Chiropractic Assistant
BROWN Chiropractic
11.2018 - 11.2021
- Delivered personalized lymphatic drainage massage services aligned with client wellness, recovery goals.
- Cultivated strong client relationships by delivering professional service and tailored treatment plans.
- Coordinated appointment scheduling and managed client traffic to optimize studio operations.
- Executed opening and closing tasks while ensuring a clean and organized workspace.
Server / Bartender
Various Locations (Arizona)
, Arizona
01.2016 - 01.2026
- Delivered high-level service to guests in fast-paced, high-volume environments.
- Established rapport with guests to enhance overall guest experience.
- Worked at The Montauk in Scottsdale, AZ, providing exceptional service.
- Served at Culinary Dropout in Scottsdale, AZ, delivering quality dining experiences.
- Worked at Whiskey Row in Gilbert, AZ, supporting bar operations.
- Employed at OHSO Brewery in Gilbert, AZ, maintaining service excellence.
- Managed tasks across POS systems and guest relations to streamline service.
- Worked at Montauk, Scottsdale, AZ; Culinary Dropout, Scottsdale, AZ; Whiskey Row, Gilbert, AZ; and OHSO Brewery, Gilbert, AZ.
Education
Certified Nursing Assistant (CNA) -
Central Arizona College
San Tan, AZ12-2022
Esthetics Program -
Southwest Institute of Natural Aesthetics
Tempe, AZ02-2020
Licensed Massage Therapy Program -
Chandler-Gilbert Community College
Chandler, AZ12-2018
Campo Verde High School
Gilbert, AZ01-2016
Skills
- Appointment scheduling
- Luxury client service
- Client experience
- Confidential information management
- Record keeping
- Payment processing systems
- Team collaboration and problem solving
- Professional communication
- Attention to detail
Certification
- Certified Nursing Assistant (CNA) License #294008, Licensed Massage Therapist (LMT), Licensed Esthetician, Property & Casualty Insurance License (2025), Life & Health Insurance License (2025), AHA Basic Life Support (BLS) Issued 09/29/2022, Fingerprint Clearance Card #2022C04574 (Exp. 10/06/2028), Pilates (2026)
Timeline
Personal Assistant / Executive Support
Lapin Motor Company
01.2024 - 01.2025
CNA Assistant
Perry High School
07.2023 - 01.2024
Lead Esthetician & Wax Specialist
Bronzed Humanity
01.2021 - 01.2022
Licensed Massage Therapist / Chiropractic Assistant
BROWN Chiropractic
11.2018 - 11.2021
Server / Bartender
Various Locations (Arizona)
01.2016 - 01.2026
Account Support / Client Services
Farmers Insurance
2025 - 2025
Certified Nursing Assistant (CNA) -
Central Arizona College
Esthetics Program -
Southwest Institute of Natural Aesthetics
Licensed Massage Therapy Program -
Chandler-Gilbert Community College
Campo Verde High School