Serena Reyes
Houston,TX
Summary
Dynamic Service Manager at Chipotle with a positive attitude and strong problem-solving skills. Successfully enhanced customer satisfaction through effective team training and service management software. Proven ability to maintain an organized environment while multitasking, ensuring operational efficiency and a clean workspace. Committed to fostering collaboration and achieving team goals.
Overview
2
2
years of professional experience
Work History
Service Manager
Chipotle
06.2023 - 09.2025
- Assisted in managing daily service operations to ensure customer satisfaction.
- Supported team members with training on service protocols and customer interaction techniques.
- Learned and utilized service management software to track customer requests and feedback.
- Contributed to maintaining a clean, organized service environment for optimal efficiency.
- By the end of the night I make sure that the store is well cleaned by that I validate my crews.
Education
Bachelor of Science - Mechanical Engineering
Houston Community College
Houston, TX05-2028
Skills
- Positive attitude
- Collaborative team management
- Multitasking and organization
- Problem-solving
Languages
Spanish
Professional Working
Timeline
Service Manager
Chipotle
06.2023 - 09.2025
Bachelor of Science - Mechanical Engineering
Houston Community College
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