Serenah Valdez
Anaheim ,California
Summary
Proactive and customer-focused, I excelled as a Sandwich Artist at Subway, enhancing customer satisfaction and service speed through exceptional teamwork, problem-solving, and time management. Skilled in customer service and maintaining high sanitation standards, I significantly contributed to a welcoming environment and efficient operations, fostering repeat business and strong team collaboration.
Overview
1
1
Certification
Work History
Sandwich Artist
Subway
Anaheim, CA
11.2024 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Prepared and presented food in compliance with health and safety guidelines.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Education
High School Administration
K12 Online Homeschool
06.2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
food handlers certified
Timeline
Sandwich Artist
Subway
11.2024 - Current
High School Administration
K12 Online Homeschool