Serenity McDaniel
Oswego,IL
Summary
Proactive Server and Bartender with extensive experience in customer service, cash handling, and team collaboration. Successfully managed high customer volumes and enhanced guest experiences while maintaining a clean and organized work environment. Expertise in sportsmanship and leadership development, promoting teamwork and respect on and off the court. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Server
Bar Louie
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Basketball Coach Travel
Pink Elite
12.2023 - Current
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Promoted good sportsmanship with competing teams on- and off-field.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
Bartender/Server
Bulldog Ale House
06.2022 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Team Member
Tropical Smoothie Cafe
05.2023 - 09.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
Dunkin Donuts
03.2019 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Elmhurst College
Elmhurst, IL 08.2020 - 05.2022
College of DuPage
Glen Ellyn, IL 09.2022 - 05.2023
High School Diploma -
Metea Valley High School
Aurora, IL05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Safe Food Handling
- Menu Memorization
- Order Management
Timeline
Server
Bar Louie
01.2024 - Current
Basketball Coach Travel
Pink Elite
12.2023 - Current
Team Member
Tropical Smoothie Cafe
05.2023 - 09.2023
College of DuPage
09.2022 - 05.2023
Bartender/Server
Bulldog Ale House
06.2022 - 01.2024
Elmhurst College
08.2020 - 05.2022
Team Member
Dunkin Donuts
03.2019 - 06.2022
High School Diploma -
Metea Valley High School