Serenity Palmer
South Boston,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Record Retrieval Specialist
Insight Services Group
Phildelphia, PA
10.2023 - Current
- Conducted research to locate requested documents.
- Sorted documents according to established criteria for storage or further processing.
- Prepared correspondence related to Records Retrieval activities.
- Ensured all relevant parties had access to requested records in a timely manner.
- Verified accuracy of information contained in records before releasing them.
- Gathered and organized records from multiple sources.
- Performed data entry tasks related to document management systems.
- Processed payment transactions associated with Records Retrieval services rendered.
- Strictly adhered to confidentiality dictations to safeguard information.
- Created or updated records with new files or information.
Deli Employee
Food Lion
South Boston, VA
03.2023 - 10.2023
- Organized display cases with attractive arrangements of various deli items.
- Set up catering trays for special events according to customer requests.
- Operated cash registers and accepted payments from customers.
- Informed customers of daily specials or menu changes.
- Maintained a clean and organized work area to ensure customer satisfaction.
- Trained new employees on how to use kitchen equipment safely.
- Maintained sanitation standards by sanitizing all surfaces regularly.
- Monitored expiration dates on products to ensure freshness.
- Kept track of inventory levels and restocked items as needed.
Senior Game Advisor
GameStop
South Boston, VA
01.2022 - 03.2023
- Ensured compliance with safety regulations at all times during store operations.
- Managed inventory levels by ordering new stock when necessary.
- Maintained an up-to-date knowledge of all gaming products, services, and promotions.
- Assisted with the setup of game consoles and troubleshooting of hardware and software issues.
- Resolved conflicts between customers or staff members in a professional manner.
- Assisted in merchandising activities such as stocking shelves, setting up displays, and rotating inventory items.
- Managed daily operations including opening and closing procedures, cash handling, restocking inventory.
- Trained new employees on company policies and procedures related to gaming products and services.
- Maintained accurate records of customer transactions using POS systems or other tracking software.
- Evaluated incoming shipments for damages and discrepancies prior to accepting delivery from vendors.
- Performed regular maintenance tasks such as cleaning gaming equipment and checking cords for proper functioning.
- Prepared store for opening by giving team members store access, turning on lights, setting up cash register systems and putting out new displays.
- Counted money in registers after final shifts and reported on daily earnings to managers.
- Assisted store managers in supervising professionals and overseeing daily operations to maintain productive work environment.
Education
Associate of Applied Science - Healthcare
Southside Virginia Community College
South Boston, VA05-2024
High School Diploma -
Halifax County High School
South Boston, VA06-2013
Skills
- File conversion
- HIPAA Compliance
- Workflow Optimization
- Document Management
- Document Scanning
- Adobe Acrobat
Timeline
Record Retrieval Specialist
Insight Services Group
10.2023 - Current
Deli Employee
Food Lion
03.2023 - 10.2023
Senior Game Advisor
GameStop
01.2022 - 03.2023
Associate of Applied Science - Healthcare
Southside Virginia Community College
High School Diploma -
Halifax County High School
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