Serenity Porch
Point Lookout,MO
Summary
Dedicated student with excellent experience in the customer experience and efficiency. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Server
Keeter Center Catering
08.2023 - Current
- Maintained order with 16 customers per event efficiently and accurately through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Social Media Manager
Bricks Off Road Park
01.2023 - Current
- Designed and implemented social media strategies to align with business goals.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Curated a post with 1,077,456 people reached on November 13.
Server
Las Margaritas Restaurant
11.2021 - 04.2023
- Seated and served approximately 15 customers in timely manner by managing reservations and waitlists skillfully.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Team Manager
Bricks Off Road Park
07.2020 - Current
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Streamlined communication channels for increased efficiency in project execution and decision-making processes.
Education
Bachelor of Arts - Public Relations, Marketing, Social Media
College of The Ozarks
Point Lookout, MO05.2027
High School Diploma -
Twin Rivers High School
Broseley, MO05.2023
Skills
- Strategic Planning
- Communication Planning
- Paid Advertising
- Brand Promotion
- Positive Attitude
- Social Media
- Event Planning
- Spokesperson experience
- Teamwork and Collaboration
- Flexible and Adaptable
- Microsoft Office
- Guest Engagement
Timeline
Server
Keeter Center Catering
08.2023 - Current
Social Media Manager
Bricks Off Road Park
01.2023 - Current
Server
Las Margaritas Restaurant
11.2021 - 04.2023
Team Manager
Bricks Off Road Park
07.2020 - Current
Bachelor of Arts - Public Relations, Marketing, Social Media
College of The Ozarks
High School Diploma -
Twin Rivers High School
Similar Profiles
Gabriella SnyderGabriella Snyder
Hotel Housekeeper at Keeter Center, College of the OzarksHotel Housekeeper at Keeter Center, College of the Ozarks
Valerie QueenValerie Queen
Server at Keeter Center at College of the OzarksServer at Keeter Center at College of the Ozarks
Denise ColehourDenise Colehour
Operations Supervisor at College Of The Ozarks Keeter CenterOperations Supervisor at College Of The Ozarks Keeter Center