Summary
Overview
Work History
Education
Skills
Timeline
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Serenity Schodroski

Barnhart,MO

Summary

Innovative Assistant with 2+ years of experience in providing personalized care and enhancing patient comfort at Lee Helen Helping Hands Home Care. Skilled in coordinating with healthcare professionals and family members for seamless patient care. Additionally, recognized for leadership and customer relations abilities as a Management/Lead Server at AtSunrise, where innovative customer service strategies were implemented to enhance the dining experience and increase customer satisfaction. Proficient in cash handling, time management, and problem-solving, with an ability to develop menus and manage payroll.

Overview

2
2
years of professional experience

Work History

Management/Lead Server

At Sunrise
Imperial, MO
05.2022 - Current
  • Collaborating with the kitchen staff to ensure seamless communication and efficiency in food preparation and delivery.
  • Implement innovative training programs to enhance the skills and knowledge of the serving team, leading to improved customer satisfaction and increased sales at AtSunrise.
  • Leading the team in implementing innovative customer service strategies to enhance the overall dining experience and increase customer satisfaction at AtSunrise.
  • Identifying and implementing cost-effective strategies to streamline restaurant operations and optimize profitability for AtSunrise.
  • Developing and implementing strategies to optimize table turnover rate and maximize revenue, ensuring efficient use of resources and enhancing profitability for AtSunrise.
  • Creating personalized dining experiences for VIP guests to enhance their overall satisfaction and encourage repeat visits at AtSunrise.
  • Guiding and mentoring new servers to ensure they adhere to company policies and uphold the high standards of service expected at AtSunrise, fostering a culture of excellence and continuous improvement in customer satisfaction.

Assistant/HHA

Lee Helens Helping Hands
St Louis, MO
05.2022 - Current
  • Developing personalized care plans for each patient based on their individual needs and preferences.
  • Assisting with physical therapy exercises and activities for patients
  • Assisting in implementing innovative methods to enhance patient comfort and well-being based on the latest medical research and industry best practices.
  • Maintaining a safe and clean environment for patients by regularly sanitizing and organizing living spaces.
  • Coordinating with family members and healthcare professionals to ensure seamless communication and collaboration in patient care.
  • Engaging patients in creative and stimulating activities to promote mental wellness and cognitive function, contributing to their overall well-being and quality of life.
  • Providing emotional support and companionship to patients by engaging in meaningful conversations and activities to foster a positive and uplifting environment, promoting mental well-being and reducing feelings of loneliness and isolation.

Education

High School Diploma -

Windsor High School
Imperial, MO
05-2022

Pre-Nursing

Tallahassee Community College
Tallahassee, FL

Skills

  • Staff Training
  • Cost Control
  • Food Safety
  • Care Plan Management
  • Compassionate Client Care
  • Care Plan Assessment

Timeline

Management/Lead Server

At Sunrise
05.2022 - Current

Assistant/HHA

Lee Helens Helping Hands
05.2022 - Current

High School Diploma -

Windsor High School

Pre-Nursing

Tallahassee Community College

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Serenity Schodroski