Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seretha aikens

Riverview

Summary

Dynamic Claims Adjuster with a proven track record at Progressive, excelling in claims investigation and settlement negotiation. Leveraged critical thinking to achieve significant cost savings through effective subrogation efforts. Highly motivated team player skilled in risk assessment and maintaining compliance, ensuring optimal outcomes for both clients and the company.

Overview

4
4
years of professional experience

Work History

Claims Adjuster

Progressive
05.2021 - Current
  • Evaluated and processed insurance claims to ensure compliance with company policies and state regulations.
  • Collaborated with policyholders to gather necessary documentation for claim assessments.
  • Analyzed loss reports and determined appropriate settlements based on policy coverage and guidelines.
  • Conducted interviews with claimants and witnesses to accurately assess damages and liability.
  • Reviewed repair estimates from vendors to validate costs and negotiate fair settlements.
  • Maintained detailed records of claims activity, ensuring accuracy and timeliness in reporting systems.
  • Examined claims forms and other records to determine insurance coverage.
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
  • Achieved cost savings through successful subrogation efforts, recovering funds from responsible parties in various claims scenarios.
  • Prepared summaries of damage, payments, and policy coverage.

Education

Hillsborough High School
Tampa, FL
05-2000

Skills

  • Critical thinking
  • Claims investigation
  • Active listening
  • Highly motivated
  • Team collaboration
  • Claims processing
  • Caseload management
  • Risk assessment
  • Settlement negotiation
  • Decision-making
  • Advanced oral and written communication skills

Timeline

Claims Adjuster

Progressive
05.2021 - Current

Hillsborough High School