Serge A. Luzolo
Renton,WA
Summary
Dynamic sales professional with a proven track record in retail environments, specializing in enhancing customer interactions and driving sales growth. Recognized for reliability and adaptability in addressing evolving customer needs and market conditions. Strong communication and collaboration skills foster team success and consistently achieve ambitious sales targets. Committed to delivering exceptional service while cultivating lasting customer relationships.
Overview
10
10
years of professional experience
Work History
Sales Associate
Southern Glazers Wines And Spirits
Seattle, WA
02.2022 - Current
- Executed product presentations, effectively showcasing features and benefits to drive sales.
- Executed product presentations, effectively showcasing new products to drive sales.
- Trained and developed new team members on sales techniques and product knowledge.
- Conducted market research, identifying trends to optimize inventory and meet customer demands.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Monitored and updated inventory records to maintain sufficient stock levels, thereby reducing potential disruptions to customer service.
- Interpreted sales data to pinpoint emerging trends and potential opportunities for growth in targeted market segments.
- Executed troubleshooting procedures for hardware and software connectivity issues, enhancing overall performance and reliability.
- Assisted in performing hardware upgrades including CPUs, GPUs, RAM, and hard drives. Supported the installation of upgraded components such as CPUs, GPUs, RAM, and hard drives. Facilitated hardware upgrades by replacing CPUs, GPUs, RAM, and hard drives.
Moving Assistant
Zolo Moving Company
Kent, WA
09.2016 - Current
- Coordinated packaging and relocation efforts for clients to ensure smooth transitions
- Facilitated client communications to address concerns and provide support during transitions
- Communicating with team members to provide an effective transition for clients
- Arranged furniture in designated spaces for optimal client satisfaction. and personal belongings of clients into requested spaces.
Natural Area Crew Worker (Seasonal Parks Laborer)
City Of Seattle Parks and Recreation
Seattle, WA
05.2019 - 02.2020
- Power tools use and knowledge for the purpose of maintenance and restoration of area parks, trail heads and other forestry areas (mowing, edging, lawn maintenance)
- Building and repair of Seattle Parks Trail System
- Identified and removed invasive plant species from park areas to restore native ecosystems.
- Delivery of plants to private clients and area businesses
- Installation of irrigation system, gravity feed cistern
- Assisted with 2 for 1 tree watering program, pressure washed, and maintained water trucks for efficient tree care
- Utilized EZ-ject lance and backpack sprayer to administer targeted treatments to control unwanted vegetation.
Education
No Degree - Software Programming
Year Up
Seattle, WA09-2019
High School Diploma -
Seattle Urban Academy
Seattle, WA06-2018
Agriculture
Seattle Parks Youth Green Corp Internship Program
Seattle, WA05-2019
Skills
- Sales Strategy
- Natural Leadership
- Critical thinking and Problem Resolution
- Excellent Communication Skills
- Customer Service
- Strong Work Ethic
- Teamwork and Collaboration Skills
- Inventory Management
- Computer Skills/digital technology proficiency
- Multi-tasking strength
- Goal oriented
Timeline
Sales Associate
Southern Glazers Wines And Spirits
02.2022 - Current
Natural Area Crew Worker (Seasonal Parks Laborer)
City Of Seattle Parks and Recreation
05.2019 - 02.2020
Moving Assistant
Zolo Moving Company
09.2016 - Current
No Degree - Software Programming
Year Up
High School Diploma -
Seattle Urban Academy
Agriculture
Seattle Parks Youth Green Corp Internship Program