Serge Pascal
Elmont,USA
Summary
Passionate & details oriented financial professional, with 16+ years experience in banking, compliance & regulations, finance, accounting, auditing & administration. Eager to learn new skills, take on challenges, & complete any educational or licensing examinations necessary that can be ancillary to a company's profit maximization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Flagstar Bank
Brooklyn, USA
10.2008 - Current
- Increased the branch deposit base by a minimum 10% for at least 5 consecutive years
- Maintained an excellent audit & compliance ratio for 5 consecutive years
- Augmented the amount of Elite Clientele (100k & +) by an average of 10 each month
- CRA (Community Reinvestment Act) Team leader
- Attained a yearly goal completion of 80% or better for at least 5 consecutive years
- Opened & maintained all legal accounts (Trusts, Estates, fiduciary & Guardianship accounts)
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Prepared monthly reports on branch activity metrics such as number of accounts opened and closed.
- Identified opportunities for improvement within the branch environment and implemented solutions accordingly.
- Established and built customer relationships through targeted outreach and initiatives.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
- Monitored daily operations and supported Branch Manager in necessary duties.
- Trained and mentored highly effective teams to meet corporate service standards.
- Analyzed competitors and market trends to facilitate business growth.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Demonstrated expertise and reasoned guidance regarding loan products, lines of credit, and account options.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Created financial management mechanisms to minimize financial risk to business.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Analyzed market trends to identify opportunities for new business development.
- Worked with regulatory representatives to complete accurate filings and maintain compliance.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations.
- Ensured compliance with internal policies and procedures as well as external regulations.
- Reviewed applications against established parameters to determine approval, rejection, or modification requirements.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Accounting & Finance -
Brooklyn College
Brooklyn06.2007
Business Administration -
Borough of Manhattan Community College
06.2003
Skills
- Organization
- Emotional Intelligence
- TeamWork
- Decision Making
- Strategy
- Gregariousness
- Planning
- TECHNOLOGY INTEGRATION
- ACCOUNTING & BOOKKEEPING
- EXCEL & ACCESS
- Building key strategic relationships
Certification
Certified lender
Timeline
Assistant Branch Manager
Flagstar Bank
10.2008 - Current
Accounting & Finance -
Brooklyn College
Business Administration -
Borough of Manhattan Community College