Serge Pascal
Elmont
Summary
Passionate & details oriented financial professional, with 16+ years experience in banking, compliance & regulations, finance, accounting, auditing & administration. Eager to learn new skills, take on challenges, & complete any educational or licensing examinations necessary that can be ancillary to a company's profit maximization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Flagstar Bank
Brooklyn
10.2008 - Current
- Increased the branch deposit base by a minimum 10% for at least 5 consecutive years
- Maintained an excellent audit & compliance ratio for 5 consecutive years
- Attained a yearly goal completion of 80% or better for at least 5 consecutive years
- Opened & maintained all legal accounts (Trusts, Estates, & fiduciary{Guardianship, Representative Payee & Custodian} accounts.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Established and built customer relationships through targeted outreach and initiatives.
- Monitored daily operations and supported Branch Manager in necessary duties.
- Trained and mentored highly effective teams to meet corporate service standards.
- Demonstrated expertise and reasoned guidance regarding loan products, lines of credit, and account options.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Created financial management mechanisms to minimize financial risk to business.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Worked with regulatory representatives to complete accurate filings and maintain compliance.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations.
- Ensured compliance with internal policies and procedures as well as external regulations.
- Reviewed applications against established parameters to determine approval, rejection, or modification requirements.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
Education
Accounting & Finance -
Brooklyn College
BrooklynBusiness Administration -
Borough of Manhattan Community College
Skills
- Problem solving & Critical Thinking
- Emotional Intelligence & Teamwork
- Adaptability & Flexibility
- Data Analytics
- Leadership & Management
- Industry-Specific Knowledge
- Technology Integration
- Accounting & Bookkeeping
- Excel & Access savy
- Building key strategic relationships
Certification
Certified lender
Timeline
Assistant Branch Manager
Flagstar Bank
10.2008 - Current
Accounting & Finance -
Brooklyn College
Business Administration -
Borough of Manhattan Community College