Sergio Lopez
Service Sales Representative
Las Vegas,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Consistently worked in a team environment while remaining self-motivated and competitive, all while maintaining a compassionate and positive attitude.
Overview
8
8
years of professional experience
Work History
Quality Control Technician
Nucor Insulated Panels Group
09.2022 - Current
- Led root cause analysis to identify issues and propose targeted solutions to minimize cost due to faulty product.
- Developed and implemented quality control processes to meet product standards.
- Recorded and organized test data for report generation and analysis.
- Performed routine maintenance and calibration on testing equipment.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
Service Sales Representative
Cintas First Aid and Safety
02.2020 - 09.2022
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, and product sales
- Performed full audit of inventory and sales reports, ensuring accuracy
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- #1 Service Sales Representative in the country for 2022
- Record breaking sales of 80,000 in a single month and maintained an average of 60,000 in sales monthly
Sales Manager
LaborMAX Staffing
07.2018 - 12.2019
- Reviewed and evaluated prospect data and lead generation techniques, resulting in new sales opportunities
- Trained store personnel on company's products, services, customer service, and appreciation
- Communicated with customers daily, provided friendly and courteous service, and answered questions
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Manager
Synfast Oil
03.2015 - 06.2018
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Education
Associate of Science - Computer Science
San Diego City College
San Diego, CA06.2015
Skills
- Analysis skills
- Leadership
- Positive attitude
- Compassionate
- Self-motivated
- Time management
- Documentation Skills
- Quality Auditing
Languages
- English - Fluent
- Spanish - Fluent
Timeline
Quality Control Technician
Nucor Insulated Panels Group
09.2022 - Current
Service Sales Representative
Cintas First Aid and Safety
02.2020 - 09.2022
Sales Manager
LaborMAX Staffing
07.2018 - 12.2019
Manager
Synfast Oil
03.2015 - 06.2018
Associate of Science - Computer Science
San Diego City College
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