Sergio Cano
Santa Rosa,California
Summary
Driven Assistant Store Manager at Sherwin Williams, adept in problem-solving and customer service, significantly enhanced store performance through strategic merchandise displays and efficient inventory control. Skilled in bilingual communication and time management, I excel in optimizing operations and mentoring staff, achieving notable improvements in customer experience and operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Store Manger
Sherwin Williams
03.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Dispatcher Office Assistant
Roto-Rooter
07.2022 - 02.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of 4-5 fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency calls.
Education
Bachelor of Science - Business Administration And Management
Sonoma State University
Rohnert Park, CA12.2022
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Inventory Control
- Store Organization
- Time Management
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Store Manger
Sherwin Williams
03.2023 - Current
Dispatcher Office Assistant
Roto-Rooter
07.2022 - 02.2023
Bachelor of Science - Business Administration And Management
Sonoma State University