Tyrone Hester
Miami
Summary
Job Objective I am seeking employment with a company where I can use my talents and skills to grow and expand the company. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. I want to excel in this field with hard work, perseverance and dedication. I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful. I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. I want to be part of the success in an environment of growth and excellence. I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.
Overview
13
13
years of professional experience
Work History
Assistant Store Manger
Napa Auto/Gse
05.2018 - Current
- Worked closely with GSE mechanics in various capacities
- Ranging from coordinating part delivery, determining vehicle part requirement, and establishing inventory levels based on frequency of use
- Gained the knowledge to efficiently navigate parts discovery, in order to reduce GSE downtime
- Ranging from manual research to contacting third party suppliers to accommodate part request.
Service Technician
Tesla
04.2023 - 06.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Operations Specialist
Sprint
03.2017 - 05.2018
- Assisted various departments with change by communicating new improvement plans and expectations.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Assistant Store Manager
Autozone
12.2011 - 01.2017
- Assisting the Store Manager in the supervision and scheduling of store personnel
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Miami Norland Senior High School
Miami, FLTesla Start - Automotive (EV)
Miami Dade College
Doral, FL12-2023
Skills
- Problem-solving
- Customer service
- Customer service and engagement
- Time management
- Team management
- Hiring and training
Languages
Average,2,Excellent,5
Personal Information
Title:
Languages
Average,2,Excellent,5
Languages
English
Spanish
Timeline
Service Technician
Tesla
04.2023 - 06.2024
Assistant Store Manger
Napa Auto/Gse
05.2018 - Current
Operations Specialist
Sprint
03.2017 - 05.2018
Assistant Store Manager
Autozone
12.2011 - 01.2017
High School Diploma -
Miami Norland Senior High School
Tesla Start - Automotive (EV)
Miami Dade College
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