Sergio Chavez
Las Vegas,NV
Summary
Adept at customer assistance and multitasking, I significantly enhanced customer satisfaction and efficiency at The Home Depot Inc. Trained in safe food handling and skilled in complaint resolution, my proactive approach and dedication to service excellence set me apart. My background includes empowering teams and streamlining operations, reflecting my commitment to workplace excellence and leadership.
Overview
2
2
years of professional experience
Work History
Cashier/Paint Associate
The Home Depot Inc
Las Vegas, NV
07.2024 - Current
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new employees on store policies and procedures related to the Paint Department.
- Demonstrated how various tools are used during the painting process such as rollers, brushes or spray guns.
- Assisted in loading customer purchases into vehicles as requested.
- Answered customer inquiries regarding product features, pricing, and availability.
- I assisted customers in selecting the appropriate paint for their projects, including providing accurate paint color matches, and offering guidance to ensure they obtained the right products for their needs.
HouseCleaning
Melissa
Las vegas, NV
03.2024 - Current
- Removed soiled sheets and towels to replace with fresh linens
- Kept assigned areas spotless through routine cleaning
- Removed and disposed of trash appropriately
- Demonstrated initiative to complete housekeeping tasks with minimal supervision
- Swept mopped, and vacuumed floors in common areas, hallways, and guest rooms
- Sanitized bathrooms regularly to prevent the spread of germs and bacteria.
- I thoroughly cleaned the entire bathroom, including the shower, toilet, sink, and floors, ensuring all areas were vacuumed and mopped to a high standard.
Service Assistant
El Pollo Loco
Las vegas, NV
03.2023 - 07.2024
- Completed orders by collecting payments from customers and issuing correct change
- Maintained clean, organized, and visually appealing store environment
- Assisted customers with product inquiries and provided accurate information
- Conducted daily inventory checks to maintain accurate records of available products
- Handled customer complaints professionally and resolved issues promptly
- Uphold company standards for safety, cleanliness, and professionalism at all times
- Collaborated with team members to ensure consistent quality service
- Served customers eye-pleasing foods by attractively plating finished items
- Restocked inventory on shelves and displays as needed
- Maintained work and service areas in clean, sanitary and safe condition
- Greeted customers warmly upon entrance into establishment
- Trained new employees on company procedures, systems, and customer service expectations
- Observed safe food handling practices to prevent foodborne illnesses and cross-contamination
Education
Diploma -
Bonanza High School
Las Vegas, NV05.2024
Skills
- Customer Assistance
- Cash Handling
- Complaint Handling
- Multitasking
- Food Service
- Food Running
- Restroom Servicing
- Heavy Lifting
- Kitchen Support
- Time Management
- Safe Food Handling
- Cleaning
- Beverage Preparation
- Employee Training
- Site maintenance
Languages
- Spanish, Fluent
- English, Fluent
Affiliations
- One of my favorite hobbies is music, particularly Mexican music. I began learning the accordion a year ago, and since then, my passion for it has grown—there's rarely a day that goes by without practicing. I've had the opportunity to perform with a few well-known groups, and I also have a custom-made accordion from one band, which was gifted to me by the accordion player and singer.
Languages
Spanish
Native/ Bilingual
Timeline
Cashier/Paint Associate
The Home Depot Inc
07.2024 - Current
HouseCleaning
Melissa
03.2024 - Current
Service Assistant
El Pollo Loco
03.2023 - 07.2024
Diploma -
Bonanza High School
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