Sergio Garcia
Tampa,FL
Summary
Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Sociable Server offering 3 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of food safety and sanitation regulations. Hardworking and reliable server with strong abilities. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Server
Bisbee Breakfast Club
Bisbee, AZ
08.2015 - 12.2016
- Took orders from customers accurately and in a timely manner.
- Trained new employees to perform duties.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Military Police Officer
Air Force
Tampa, FL
01.2017 - 12.2023
- Enforced applicable laws, regulations, policies, procedures, and orders in accordance with the Uniform Code of Military Justice.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Adhered to all state and federal laws while performing duties as a Military Police Officer.
- Conducted investigations of criminal activity related to the US military.
- Maintained weapons qualifications through regular firearms training exercises.
- Responded to emergency situations such as natural disasters or civil disturbances.
- Conducted random checks of personnel identification cards for security purposes.
- Performed inspections of work areas to ensure safety standards are met and maintained.
- Traveled to foreign territories to set up and defend military camps.
- Mitigated risk with immediate emergency response security.
Education
Some College (No Degree) - Criminal Justice
American Military University
OnlineSkills
- Food Running
- Food Inspection
- Safe Food Handling
- Table Setting
- Guest Engagement
- Beverage Preparation
- Order Management
- Table Bussing
- Item Promotion
- Dining Customer Service
- Guest Relations Management
- High-Volume Dining
- Relationship Management
- Guest Seating
- Menu Memorization
- Order Accuracy
- Cash Handling
- Check Payment Processing
- Food Safety Understanding
Timeline
Military Police Officer
Air Force
01.2017 - 12.2023
Server
Bisbee Breakfast Club
08.2015 - 12.2016
Some College (No Degree) - Criminal Justice
American Military University
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