Sergio Gray
Belleview,FL
Summary
Dynamic Sales Manager with a proven track record at Aaron's Sales and Lease, enhancing customer satisfaction and exceeding sales targets through expert relationship building and sales strategy implementation. Skilled in verbal communication and sales team training, I excel in fostering client relationships and leading teams to success. Achieved consistent sales growth by focusing on achievements and leveraging both hard and soft skills. Great customer service with over 4 years experience! Looking for a long term job!
Overview
4
4
years of professional experience
Work History
Sales Manager
Aaron's Sales and Lease
Ocala, FL
06.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Sales Associate
T-Mobile
Belleview, FL
10.2022 - 05.2023
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Apparel Associate
Bealls Outlet
Ocala, FL
02.2022 - 10.2022
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
Online Order Picker
Walmart
Ocala, FL
05.2020 - 12.2021
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Checked inventory and selected products from specific locations based upon availability.
- Performed proper lifting and handling techniques to maintain safe working environment.
Education
High School Diploma -
Lake Weir High School
Ocala, FL06.2022
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Fast learner
- Determination
- Compassionate
- Product Knowledge
- Cash Handling/Deposit Handling
- Sales expertise
- Account Management
Customer Service
Timeline
Sales Manager
Aaron's Sales and Lease
06.2023 - Current
Sales Associate
T-Mobile
10.2022 - 05.2023
Apparel Associate
Bealls Outlet
02.2022 - 10.2022
Online Order Picker
Walmart
05.2020 - 12.2021
High School Diploma -
Lake Weir High School