Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sergio Hernandez

Riverside,CA

Summary

Proven to excel in fast-paced environments, I leveraged my strong work ethic and exceptional customer service skills at T.G.I. FRIDAY'S, enhancing guest engagement and service quality. Skilled in cash handling and safe food practices, I also contributed to staff training and effectively resolved customer issues, maintaining the establishment's positive reputation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

T.G.I. FRIDAY'S - Bar & Restaurant
12.2019 - 10.2024
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Janitor

Big Q Logistics
09.2017 - 11.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.

Education

Engineering Mechanics

Chaffey College
Rancho Cucamonga, CA

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Certification

• Food Handlers

• Serv Safe Certification

•Automotive and Car Lift safety training

Timeline

Server

T.G.I. FRIDAY'S - Bar & Restaurant
12.2019 - 10.2024

Janitor

Big Q Logistics
09.2017 - 11.2022

Engineering Mechanics

Chaffey College

Similar Profiles

CREATE PROFILE
Sergio Hernandez