Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Iglesias

Fort Worth,TEXAS

Summary

Dynamic professional with a proven track record at Smoothie King, excelling in customer service and team leadership. Skilled in optimizing workflows and enhancing productivity, I effectively resolved customer inquiries and implemented inventory management practices, contributing to an adaptable and detail-oriented, I thrive in fast-paced environments.

Overview

2027
2027
years of professional experience

Work History

Associate

Mikado.com

Made phone calls to different companies to get there business to print there company attire and accessories.

Shift Leader

Smoothie King
  • Coordinated shift schedules to optimize labor distribution and meet operational demands.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships with patrons.
  • Conducted regular equipment inspections to maintain functionality and prevent downtime.
  • Analyzed sales data to identify trends, informing product placement strategies for peak performance.
  • Streamlined workflow processes, contributing to increased productivity during high-traffic periods.

Associate

Romantix
  • Assisted team in managing daily operational tasks and ensuring adherence to company protocols.
  • Supported project coordination by organizing schedules, resources, and documentation for various initiatives.
  • Conducted research to gather data for strategic planning and informed decision-making processes.

Associate

PDQ Staffing

Janitorial, warehouse work

Associate

Smith Personnel

Warehouse work, temp agency

Team Member

Whatabuger
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Maintained cleanliness and organization of workstations, adhering to safety and hygiene standards.
  • Collaborated with team members to efficiently prepare food items, enhancing overall kitchen productivity.
  • Assisted in training new staff on operational procedures and customer service protocols.
  • Managed inventory levels by restocking supplies promptly, reducing downtime during peak hours.
  • Adapted quickly to changing menu items and promotions, supporting team flexibility and responsiveness.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Shift Leader

Murphy USA
10.2024 - Current
  • Supervised daily operations to ensure compliance with safety protocols and company standards.
  • Trained and mentored team members, enhancing service efficiency and customer satisfaction.
  • Implemented inventory management practices, reducing waste and improving stock accuracy.

Education

GED -

Eastern Hills High School
Fort Worth, TX
12.2012

Skills

Customer service

Time management

Attention to detail

Computer skills

Customer interaction

Workplace safety

Cash handling

Customer engagement

Decision-making

Courteous and professional

Flexible schedule

Oral communication

Order fulfillment

Cross-functional teamwork

Multitasking and organization

Reliable and punctual

Team collaboration

Adaptability and flexibility

Verbal and written communication

Workflow management

Team leadership

Timeline

Shift Leader

Murphy USA
10.2024 - Current

Associate

Mikado.com

Shift Leader

Smoothie King

Associate

Romantix

Associate

PDQ Staffing

Associate

Smith Personnel

Team Member

Whatabuger

GED -

Eastern Hills High School
Sergio Iglesias