SERGIO PAZ
Pahrump
Summary
Dedicated Detention Officer with CORCIVIC, skilled in crisis intervention and conflict resolution. Enhanced facility safety through thorough inspections and effective inmate supervision, significantly reducing incidents of violence. Proven ability to maintain order in high-stress situations while fostering positive relationships with inmates, ensuring a respectful and secure environment.
Experienced with maintaining security and order in detention facilities. Utilizes strong communication and conflict resolution skills to ensure safety of detainees and staff. Track record of effectively managing high-pressure situations and adapting to dynamic environments.
Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Detention Officer
CORCIVIC
10.2024 - Current
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Responded promptly to emergency situations and provided medical aid.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Attended to feeding, housing, and physical well-being of inmates.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
- Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Regularly conducted security and sanitation checks.
- Supervised and controlled behavior of [130] inmates.
- Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
- Improved facility cleanliness and orderliness, overseeing inmate work details for upkeep and maintenance.
DME Technician
STATE SERVE MEDICAL
05.2022 - 10.2024
- Achieved high-quality customer service through prompt response to inquiries and concerns regarding DME products or services.
- Continuously updated knowledge on industry trends and regulations to ensure compliance with all relevant standards and guidelines.
- Conducted thorough assessments of each patient''s needs before recommending suitable products or modifications to existing equipment, leading to better overall outcomes.
- Improved patient satisfaction by providing accurate and timely delivery of DME equipment.
- Facilitated smooth communication between staff members, fostering a cohesive work environment that prioritized patient care.
- Reduced equipment malfunction rates through thorough inspection and maintenance of DME products.
- Collaborated with healthcare professionals to ensure optimal selection and usage of appropriate DME products for patients.
- Expedited repairs for damaged equipment, minimizing downtime for patients reliant on specific devices.
- Ensured patient safety by adhering to strict sanitization protocols when handling DME equipment.
- Optimized warehouse organization, allowing for easier access to necessary equipment during busy periods.
- Educated patients and caregivers on proper use, cleaning, and storage of various DME items, reducing misuse incidents.
- Diagnosed cause of problems and completed repairs.
- Maintained safe work environment and adhered to privacy regulations.
- Inspected, tested and calibrated medical equipment before installing.
- Demonstrated correct operation, care and calibration to on-site medical personnel.
Correctional Officer
Nevada Department Of Corrections
07.2019 - 01.2022
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Directly managed 40 inmate to ensure quality and swiftness for culinary need for 2000+ facility.
Correctional Officer
Nevada Department Of Corrections
10.2017 - 10.2018
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Education
High School Diploma -
CENTRAL UNION HIGH SCHOOL
El Centro, CA06-2007
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- Body and cell searches
- De-escalation techniques
- Inmate supervision
- Headcounts
- Inmate monitoring
- Surveillance
- Mental alertness
- Crisis intervention
- Crisis management
- Facility monitoring
- First aid administration
- Security and sanitation checks
- Defensive techniques
- Inmate observation
- Firearm safety
- Prisoner escort
- Cell inspections
- Conflict resolution
- Disciplinary actions
- Observation
- Weapons training
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Active listening
- Mental health awareness
- Microsoft tools proficient
Certification
- DOCC- Detention Officer Certification Course
- Licensed ARM GUARD CARD
- CPR- Training
- OC
- CIRT
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Detention Officer
CORCIVIC
10.2024 - Current
DME Technician
STATE SERVE MEDICAL
05.2022 - 10.2024
Correctional Officer
Nevada Department Of Corrections
07.2019 - 01.2022
Correctional Officer
Nevada Department Of Corrections
10.2017 - 10.2018
High School Diploma -
CENTRAL UNION HIGH SCHOOL
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