Sergio Perdomo
Kent,WA
Summary
Retail and customer service professional with front-end leadership, cash handling, and inventory control experience. Brings strong customer issue resolution, FIFO stock rotation, and organized shelf and display maintenance to support smooth store operations and a positive shopping experience.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
Fred Meyer
Kent / Maple Valley, WA
11.2021 - Current
- Rotated inventory using FIFO and checked dates for expired products
- Assisted customers with product location, pricing, and special requests
- Assisted customers with locating items in the store, answered questions about products and prices.
- Maintained clean, organized shelves and sales floor displays
- Replenished coolers, freezers, and endcap promotions throughout shifts
- Communicated with managers and department staff on daily stocking needs
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Organized backroom storage areas according to company standards for safety and efficiency.
Front End Lead
Fred Meyer
Kent, WA
11.2019 - 11.2021
- Supervised front end operations across Fred Meyer checkout lanes and customer service desk.
- Coordinated front end schedules, breaks, and daily coverage for customer service teams.
- Handled cash pickups, register counts, and till balancing during closing procedures.
- Resolved customer concerns at service desk using store policies and clear communication.
- Enforced front end compliance with loss prevention, safety, and cashiering standards.
- Supported store leadership with front end workflow, staffing, and daily task assignments.
- Trained cashiers on register procedures, bagging standards, and store service expectations.
Cook / Host / Dishwasher / Server / Catering
THE GOLDEN STEER
KENT, WA
03.2018 - 04.2020
- Ensure freshness by checking for quality, keeping track of old and new items, and rotating stock.
- Portion, arrange, and garnish food, and serve food to waiters or patrons.
- Substituted for other cooks during emergencies.
- Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches.
- Greet and seat guests at tables.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
- Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
- Arranged and set up banquet tables according to event specifications.
Crew Member
WENDY'S
KENT, WA
08.2017 - 04.2018
- Maintain sanitation, health, and safety standards in work areas.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Clean, stock, and restock workstations and display cases.
- Serve orders to customers at windows, counters, or tables.
- Accept payment from customers.
- Communicate with customers regarding orders, comments, and complaints.
Education
A.A.S. Information Technology -
GREEN RIVER COMMUNITY COLLEGE
KENT, WA06-2021
High School Diploma -
KENTWOOD HIGH SCHOOL
KENT, WA06-2018
Skills
- Customer service
- Motivated professional
- Cash handling
- Inventory control
- Stock management
- Visual merchandising
- Tech Savvy
- Photoshop / Video Editing
- Specializations in Microsoft programs; Word, PowerPoint, Outlook and Excel
Additional Skills
Bilingual - Fluentlly speak English and Spanish as well as taking 3 years of American Sign Language.
Timeline
Grocery Clerk
Fred Meyer
11.2021 - Current
Front End Lead
Fred Meyer
11.2019 - 11.2021
Cook / Host / Dishwasher / Server / Catering
THE GOLDEN STEER
03.2018 - 04.2020
Crew Member
WENDY'S
08.2017 - 04.2018
A.A.S. Information Technology -
GREEN RIVER COMMUNITY COLLEGE
High School Diploma -
KENTWOOD HIGH SCHOOL