Sergio Rosales

• Led branch operations to enhance customer service and streamline processes.
• Conducted daily huddles and safety huddles as needed to keep personnel informed and aware of our performance.
• Developed training programs for staff, improving team performance and efficiency.
• Led and trained team to prepare and complete a smooth annual physical inventory.
• Analyzed sales data to identify trends to drive strategic sales initiatives.
• During SiteOne remodeling, took lead in reorganizing products on shelves effectively to enhance customer buying experience.

• Reviewed and approved funding for more than 400 purchases, with a cost value of over $1 million, in support of aviation operations.
• Reviewed, validated, processed and filed more than 1200 aircraft fuel charges, with a cost value of over $700 thousand, in support of aviation operations.
• During compliance inspection, received a honorable mention for the improvements made and overall success in managing and inventorying flight packets and government air cards for 23 aircrafts.
• Verified and audited more than 80 financial reports, resulting in 100% accuracy and validity, which helped in preventing fraud, waste, and abuse.
• Supervised and managed over 25 personnel to ensure all professional goals were met each month through our electronic system called Advanced Skills Management (ASM).

• Led more than 20 section supervisors, warehouse workers and accounting clerks who provided support to 7 aviation squadrons.

• Successfully managed and supervised the receiving of over 7,000 line items.

• Successfully managed and supervised the storage of over 2,000 line items.

• Oversaw the offload of more than 3,500 line items within 1 month which were relocated across the United States. This initiative was crucial in maximizing warehouse efficiency.

• Managed a multi-million dollar budget and successfully implemented an End of Fiscal Year closeout with zero discrepancies

• Processed over 4,500 travel requests, totaling more than $3.6 million in support of official Government travel.

• Created simplified instruction guides for navigating systems and reports to ensure seamless transitions and standard training tools.

• Served as the Agency Program Coordinator and responsible for overseeing over 3,800 CitiBank Government Travel Charge Card account holders and ensuring all are operating within regulations.

• Established liaison with all civilian community agencies to include 6 high schools, 1 community college and numerous municipal and police departments.

• Recruited independently in a culturally diverse area in San Mateo, CA.

• Responsible for the screening and preparation of all applicants.

• Maintained reports and performed data entry to CRM system with updates for accuracy.

• Supervised and trained more than 15 subordinates in daily work tasks.

• Supervised and received more than 16,000 line items.

• Coordinated location audits and inventory processing in preparation for Commanding General’s Inspection.

• Scheduled and facilitated Yellow Belt and Green Belt courses for more than 600 Marines and civilians across multiple units within Marine Corps Base Camp Pendleton.

• Lead, co-lead, and served as team member for multiple continuous improvement projects.

• Served as command administrator for the Continuous Process Improvement Management System (CPIMS) to create new user accounts, update user training and certifications, upload and make corrections to all projects within the command, provide guidance and assist with researching historical data.

• Successfully managed two departments, ensuring accuracy and efficiency for the issue and delivery of all parts.

• Created and provided instruction guides on proper work procedures, resulting in a 10% drop in inventory discrepancies.