Sergio Sanchez
Bellevue,NE
Summary
Proactive and dedicated server, adept in exceptional customer service and efficient cash handling. Excelled in a fast-paced environment, enhancing guest engagement and maintaining high hygiene standards. Achieved significant increase in walk-in business through enthusiastic service and teamwork, showcasing strong work ethic and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Server
China Buffet Mongolia
2903 Samson Way, Bellevue
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Instituto Universitario CIYED
114 Zaragoza St, San Martin TexmelucanSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Menu Memorization
- Work under pressure
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
China Buffet Mongolia
07.2023 - Current
Instituto Universitario CIYED