Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Sergio Sauceda

Cairnlomond,TX

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

13
13
years of professional experience
4
4
Certification

Work History

General Manager, Assistant manager, Bar manager and Kitchen manager

Mo's Irish Pub
07.2021 - Current
  • Managed a $3 million dollar a year Restaurant.
  • Made Pars and orders for LBW according to sales.
  • Helped set BOH structures and plans.
  • Make FOH and BOH schedule and maintain budget labor.
  • Hire and train new stuff for FOH and BOH.
  • Practice food safety and tabc procedures daily.
  • Increase restaurant audit by 20% after 6 months.
  • Met LBW cost and FC budget.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Brewingz
11.2018 - 07.2021
  • Managed a $2.8 million per year restaurant
  • Decrease store labor by 2% withing 2 months
  • Set obtainable weekly goals and meetings to discuss financials
  • Open two new locations and focused on training and hiring
  • Helped develop 2 Assistant Managers for the company
  • Worked on multiple locations to help the company develop
  • Met LBW cost and FC while on company for 2 years in a row.

General Manager

Sonic Drive in
09.2015 - 10.2018
  • Oversee a $2 million per year restaurant
  • Increased weekly store sales by 10% within 8 months
  • Maintain a budgeted food cost percentage of 26.5%
  • Held daily shift meetings with staff
  • Awarded for most improved store in 2014
  • Train all managers and hourly employee
  • Developed several Assistant Managers to become General Managers
  • Prepare Stores for Safety Audits and health department inspections.

Assistant Manager /AGM

Buffalo Wild Wings
11.2014 - 09.2015
  • Help General Manager with weekly paperwork
  • Developed several Crew Shift Managers
  • Make FOH and BOH schedule and maintain budget labor
  • Hire and train new stuff for FOH and BOH
  • Practice food safety procedures in a daily basis.

Assistant Manager

McDonald's
08.2011 - 11.2014
  • Completed ASM,LMS and BMS classes
  • Awarded 2015 People Department Manager of the Year
  • Developed several Crew Trainers as well as Shift Managers
  • Trained both new and existing hourly personnel in company customer service protocol
  • Awarded 2015 People Department Manager of the Year.

Education

McDonald's

Katy High School
Katy, TX
01.2010

Skills

  • Expense Control
  • Advertising and Marketing
  • Workflow Planning
  • Quality Management
  • Branding
  • P&L Management
  • Community Outreach
  • Staff Motivation
  • Schedule Management
  • Inventory Control
  • Labor Cost Controls
  • Relationship Building

Accomplishments

  • Improved team productivity with morale-boosting incentives.
  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Won People department Award for creating great relations with the community.
  • Supervised team of 25 staff members.
  • Increased revenue 15% by implementing unique promotions.

Certification

  • Manager serevsafe License
  • TABC Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

General Manager, Assistant manager, Bar manager and Kitchen manager

Mo's Irish Pub
07.2021 - Current

General Manager

Brewingz
11.2018 - 07.2021

General Manager

Sonic Drive in
09.2015 - 10.2018

Assistant Manager /AGM

Buffalo Wild Wings
11.2014 - 09.2015

Assistant Manager

McDonald's
08.2011 - 11.2014

McDonald's

Katy High School

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Sergio Sauceda