Sergio Zaretsky
Jersey City,NJ
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-oriented sales professional with 7 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
11
11
years of professional experience
Work History
Service Director
BM Motor Cars
Linden, NJ
08.2023 - Current
- Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
- Collaborated with cross-functional teams to identify opportunities for process improvement, reducing downtime and increasing productivity.
- Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
- Introduced innovative solutions to streamline internal processes which resulted in enhanced overall efficiency.
- Forged strong partnerships with external stakeholders as well as maintained healthy relations with clients.
- Ensured compliance with industry regulations and standards, maintaining a safe working environment for staff and customers alike.
- Championed the adoption of new technologies that streamlined workflows, improving response times without sacrificing quality or accuracy.
Sales Representative
BM Motor Cars
Rahway, NJ
02.2020 - 08.2023
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Demonstrated product features to align with customer needs.
- Leveraged CRM system to manage sales activities and track sales performance.
- Used CRM database to track referral and appointment data.
Legal Assistant /Paralegal
Goldin and Rivin PLLC
Manhattan, NY
05.2017 - 02.2020
- Handled telephone calls, meeting plans and conference organization requirements.
- Filed clients' legal documents in relevant courts for processing.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Participated in client interviews, observed questioning process and documented information.
Sales Manager /Warehouse Manager
RA Lumber
Manhattan, NY
05.2016 - 05.2017
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Established and maintained good relations with customers, vendors and transport companies.
- Generated warehouse shipping documents, packing lists and invoices.
Cashier
Parkway Corporation
Brooklyn, NY
12.2015 - 10.2016
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Cashier /Valet Driver
LAZ Parking
Manhattan, NY
01.2014 - 11.2015
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Greeted guests and answered questions about valet service, directions and local attractions.
Education
Associate of Science -
Kingsborough Community College of The City University of New York
Brooklyn, NY08.2016
High School Diploma -
Abraham Lincoln Hight School
Brooklyn, NY06.2015
Skills
- Sales Industry Expertise
- Strategic Planning
- Business Development
- Revenue Generation
- Fluent in Russian and Ukrainian Language
Languages
Russian
Native/ Bilingual
Contact
New York, NY 11214
Education and Training
other,Brooklyn, NY,other,Brooklyn, NY
Timeline
Service Director
BM Motor Cars
08.2023 - Current
Sales Representative
BM Motor Cars
02.2020 - 08.2023
Legal Assistant /Paralegal
Goldin and Rivin PLLC
05.2017 - 02.2020
Sales Manager /Warehouse Manager
RA Lumber
05.2016 - 05.2017
Cashier
Parkway Corporation
12.2015 - 10.2016
Cashier /Valet Driver
LAZ Parking
01.2014 - 11.2015
Associate of Science -
Kingsborough Community College of The City University of New York
High School Diploma -
Abraham Lincoln Hight School