Sergio Zavala
Redlands,CA
Summary
Dynamic Service Manager at Don's Bicycle Store with a proven track record in enhancing customer satisfaction through effective problem-solving and team leadership. Expert in bicycle diagnostics and repairs, I excel in maintaining an organized workspace while ensuring timely service. My positive attitude and mechanical skills drive my commitment to getting riders back on their bikes swiftly.
Overview
14
14
years of professional experience
Work History
Service Manager
Don's Bicycle Store
11.2011 - Current
Manage parts ordering for service center & work directly with customers, helping with bicycle needs. As a bicycle service technician I specialized in diagnostic & repairing on many different styles of bikes. Responsibility's also include keeping safe and clean work area that is well organized ensuring tools are stored properly. Ultimately my goal is to help riders get back on there bikes quickly while providing great customer service.
Education
High School Diploma -
Orangewood High School
Redlands, CASkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Staying calm
- Mechanically Inclined
Languages
Spanish
Limited Working
Timeline
Service Manager
Don's Bicycle Store
11.2011 - Current
High School Diploma -
Orangewood High School