Sergio J. Gonzalez
Baker
San Diego,CA
Summary
Proactive and adaptable professional skilled in administrative support, records management, and clear communication. Proven ability to quickly learn and master complex systems, maintain detailed records, and manage sensitive information securely. Combines analytical thinking and problem-solving developed through academic research with strong interpersonal skills gained from extensive customer service and management experience. Highly motivated, flexible regarding scheduling, willing to travel, and committed to upholding organizational integrity and confidentiality standards.
Overview
9
9
years of professional experience
Work History
Baker Shift Lead
Bread & Cie
04.2024 - Current
- Managed team workflow, training, and inventory control, demonstrating strong organizational and leadership abilities.
- Ensured compliance with operational standards and safety protocols.
- Coordinated tasks efficiently in a fast-paced, detail-oriented environment.
Barista
Starbucks
10.2015 - 02.2024
- Consistently maintained a high-quality customer service standard.
- Managed customer concerns and complaints calmly, tactfully, and effectively.
- Demonstrated strong teamwork and communication skills in a high-volume environment.
Education
Master of Science - Materials Science And Engineering
Arizona State University
Tempe, AZ12-2027
Bachelor of Science - Physics
Arizona State University
Tempe, AZ12-2024
Timeline
Baker Shift Lead
Bread & Cie
04.2024 - Current
Barista
Starbucks
10.2015 - 02.2024
Master of Science - Materials Science And Engineering
Arizona State University
Bachelor of Science - Physics
Arizona State University
Skills
- Advanced computer proficiency (Office 365 Suite, data entry, database management)
- Proven analytical and research skills
- Excellent written and verbal communication
- Strong record-keeping and organizational abilities
- Commitment to confidentiality and integrity
- Comfort with varied shifts and overtime
- Ability to obtain and maintain high-level security clearance
- Interpersonal and Cross-Team Communication
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