Sergio J. Gonzalez
San Diego,CA
Summary
I earned my Bachelor of Science in Physics at ASU, where I built a strong foundation in analytical thinking and problem-solving. Currently, I'm pursuing my Master's in Materials Science and Engineering part-time, expanding my expertise to include advanced material properties, characterization techniques, and research in materials development. Professionally, I retain 9 years of customer service experience, providing top-tier service and attention to new customers and regulars alike. Currently, I'm developing my leadership and organizational skills working as a Lead Baker, where I manage a fast-paced environment, optimize workflow efficiency, and train team members.
Overview
10
10
years of professional experience
Work History
Baker Shift Lead
Bread & Cie
04.2024 - Current
- Managed team workflow, training, and inventory control, demonstrating strong organizational and leadership abilities.
- Ensured compliance with operational standards and safety protocols.
- Coordinated tasks efficiently in a fast-paced, detail-oriented environment.
Barista
Starbucks
10.2015 - 02.2024
- Consistently maintained a high-quality customer service standard.
- Managed customer concerns and complaints calmly, tactfully, and effectively.
- Demonstrated strong teamwork and communication skills in a high-volume environment.
Education
Master of Science - Materials Science And Engineering
Arizona State University
Tempe, AZ12-2027
Bachelor of Science - Physics
Arizona State University
Tempe, AZ12-2024
Timeline
Baker Shift Lead
Bread & Cie
04.2024 - Current
Barista
Starbucks
10.2015 - 02.2024
Master of Science - Materials Science And Engineering
Arizona State University
Bachelor of Science - Physics
Arizona State University
Skills
- Advanced computer proficiency (Office 365 Suite, data entry, database management)
- Proven analytical and research skills
- Excellent written and verbal communication
- Strong record-keeping and organizational abilities
- Commitment to confidentiality and integrity
- Comfort with varied shifts and overtime
- Interpersonal and Cross-Team Communication
- Calculus, Linear Algebra, Statistics, Differentials
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