Seron Jones
Palm Beach Gardens,FL
Summary
Accomplished Food and Beverage Manager with a proven track record at Lost Tree Club, enhancing operational efficiency and customer satisfaction. Expert in cost control and menu development, I significantly reduced waste and optimized stock levels. Skilled in team leadership, I boosted morale and performance, directly contributing to increased sales and top-rated health inspection scores.
Overview
11
11
years of professional experience
Work History
Food and Beverage Manager
Lost Tree Club
10.2013 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Maintained highest standards for beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Managed budgeting and financial reporting for food and beverage department, identifying areas for cost savings without compromising on quality.
- Enhanced team morale and reduced turnover by implementing staff recognition program, acknowledging outstanding performance and dedication.
Food and Beverage Supervisor
Oceanhouse
05.2017 - 10.2020
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Education
High School Depluma - Business And Food And Beverage
Black River High School,Jamaica
Jamaica (wi)07.2013
Skills
- Food and Beverage Operations
- Cost Control
- Menu development
- Wine pairing
Timeline
Food and Beverage Supervisor
Oceanhouse
05.2017 - 10.2020
Food and Beverage Manager
Lost Tree Club
10.2013 - Current
High School Depluma - Business And Food And Beverage
Black River High School,Jamaica
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