Serra Patel
Riverview,FL
Summary
Motivated and proactive professional that is quick to learn new processes and tools. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Known for a natural ability to build relationships and connect with people.
Personable and proactive professional with strong aptitude for customer engagement and positive, upbeat attitude. Possesses knowledge of property management fundamentals and excellent communication skills, seamlessly transitioning into effective relationship building and problem-solving. Committed to enhancing tenant satisfaction and optimizing leasing operations.
Overview
3
3
years of professional experience
Work History
Lease Up Leasing Consultant
ECI Groups
05.2024 - Current
- Established positive relationships with local businesses to enhance referral opportunities.
- Maintained an average closing ratio over 30%
- Utilized social media platforms to engage with prospective tenants and showcase property's highlights.
- Conducted property tours for potential residents, showcasing available units and amenities.
- Participated in regular training sessions to stay current on industry trends and best practices.
- Verified applicant income, credit history, and rental references to determine eligibility for tenancy.
Leasing Consultant
Arlington Properties
03.2023 - 04.2024
- Social media management.
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence.
- Greeted potential tenants, conducted tours of property and answered inquiries about the property or the surrounding area.
- Resolved tenant complaints efficiently while maintaining positive relationships with customers.
- Processed application and lease agreement by conducting rental history, credit check, and background check.
Fine Jewelry Consultant
Macy’s
08.2022 - 05.2023
- Developed relationships with clients to encourage repeat business.
- Maintained cleanliness and organization of jewelry display cases.
- Demonstrated knowledge about Jewels, Crystals, and Diamonds. Specifically cut, clarity, color, and weight.
Realtor
Self Employed
03.2022 - 12.2022
- Developed relationships with clients to encourage repeat business.
- Maintained cleanliness and organization of jewelry display cases.
- Demonstrated knowledge about Jewels, Crystals, and Diamonds. Specifically cut, clarity, color, and weight.
Education
Master's Degree - Industrial And Organizational Psychology
Adler School of Psychology
Bachelor’s degree - undefined
Northern Illinois University
01.2015
Skills
- Networking
- Marketing
- Administrative
- Microsoft Office
- Excel
- CRM
Websites
Accomplishments
Maintained a closing ratio of 30% and above
Awarded 2nd place in company for lease up leasing consultants for 2024.
Timeline
Lease Up Leasing Consultant
ECI Groups
05.2024 - Current
Leasing Consultant
Arlington Properties
03.2023 - 04.2024
Fine Jewelry Consultant
Macy’s
08.2022 - 05.2023
Realtor
Self Employed
03.2022 - 12.2022
Bachelor’s degree - undefined
Northern Illinois University
Master's Degree - Industrial And Organizational Psychology
Adler School of Psychology
Similar Profiles
Tammy NorwoodTammy Norwood
Regional Manager at ECI GroupsRegional Manager at ECI Groups
Yolanda SerranoYolanda Serrano
Community Manager at ECI GroupsCommunity Manager at ECI Groups
Victoria MortimerVictoria Mortimer
Community Manager at ECI GroupsCommunity Manager at ECI Groups
Latoya ClarkLatoya Clark
Dual Medicare/Marketplace Agent at MaximusDual Medicare/Marketplace Agent at Maximus
Magda GentillonMagda Gentillon
Patient Safety Sitter at Brandon Regional HospitalPatient Safety Sitter at Brandon Regional Hospital