Servando Barriga
Albuquerque
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Intel
Albuquerque
11.2023 - Current
- Assisted customers with product inquiries and technical support.
- Resolved customer issues through effective communication and problem-solving skills.
- Recorded customer interactions accurately
Driver Specialist
Aid Care Trans
Albuquerque
02.2021 - 03.2023
- Transported clients safely to medical appointments and daily activities.
- Ensured vehicle cleanliness and maintenance for optimal performance.
- Communicated effectively with clients to confirm pick-up and drop-off times.
- Assisted clients with mobility challenges during boarding and disembarking.
Sales Associate
AutoZone
Albuquerque
01.2018 - 09.2020
- Assisted customers in selecting auto parts and accessories for their vehicles.
- Maintained store organization by restocking shelves and arranging merchandise displays.
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Educated customers on product benefits, and installation processes.
- Helped customers find specific products, answered questions, and offered product advice.
Sales /Prep Cook
Little Ceasers
Albuquerque
07.2016 - 01.2017
- Prepared fresh ingredients for pizzas and other menu items daily.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Assisted in cooking and assembling orders according to company standards.
Education
Atrisco Heritage Academy
Albuquerque, NMSome College (No Degree) - Engineering
University of New Mexico
Albuquerque, NMSkills
- Customer interaction
- Product knowledge
- Technical support
- Issue resolution
- Service upselling
- Sales techniques
- Conflict resolution
- Time management
- Adaptability
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Customer Service Representative
Intel
11.2023 - Current
Driver Specialist
Aid Care Trans
02.2021 - 03.2023
Sales Associate
AutoZone
01.2018 - 09.2020
Sales /Prep Cook
Little Ceasers
07.2016 - 01.2017
Atrisco Heritage Academy
Some College (No Degree) - Engineering
University of New Mexico