Set Gutierrez
Sandy,UT
Summary
Dynamic professional with a proven track record in auditing, team leadership, and business management, notably at Utah State, Department of Workforce Services. Expert in regulatory compliance and interpersonal communication, leverage linguistic expertise and organizational skills to enhance operational efficiency and foster team development. Achieved significant improvements in process accuracy and customer satisfaction. Results-driven audit professional equipped with robust analytical skills and comprehensive understanding of financial regulations and compliance. Expertise in identifying inefficiencies, ensuring accurate reporting, and enhancing internal controls. Dependable team player with strong focus on collaboration, adaptability, and achieving targets in dynamic environment. Proficient in risk assessment, data analysis, and audit software tools.
Overview
22
22
years of professional experience
Work History
Auditor
Utah State, Department of Workforce Services.
12.2014 - Current
- Reviewing records: Auditors check agency records for compliance with regulations, and review payroll records to verify reported wages and deductions.
- Conducting interviews: Auditors interview claimants, employers, and other individuals to gather information and determine eligibility.
- Preparing reports: Auditors write reports on their findings, including wage verification forms and narrative statements.
- Attending hearings: Auditors may testify as witnesses at appeal hearings.
- Initiating legal action: Auditors may serve subpoenas and issue final demands for payment.
- Providing technical advice: Auditors may provide technical advice and guidance on unemployment insurance regulations and procedures.
- Completed about 60 audits per year.
Paint Supervisor and Credit Captain
Home Depot
05.2002 - 11.2014
- Optimized paint mixing processes, resulting in more accurate color matches and better overall product quality.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Submitted reports to senior management to aid in business decision-making and planning.
- Improved team efficiency by implementing streamlined painting processes and techniques.
- Coordinated with suppliers to ensure timely delivery of materials, preventing delays in project timelines.
- Open more than 2000 new credit lines for customers per year.
Education
BS - International Relations, Spanish Teaching, Latin American Studies, Comparative Literature
University of Utah
Salt Lake City, UT08.2010
Skills
- Policy compliance
- Oral and written communications
- Audit Planning
- Experienced with Technology
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Persuasive Speaking
- Public Speaking
Volunteer Experience
- 04/2010, Red Cross, Salt Lake City, UT, Translation and Interpreting services to aid in humanitarian services
- 01/2008, 06/2008, Third District Juvenile Court, Salt Lake City, UT, Mentoring through University of Utah programs
- 08/2007, 12/2007, Catholic Community Services, Salt Lake City, UT, Humanitarian services through University of Utah programs
- 07/1998, 07/2000, Church Of Jesus Christ of Latter Day Saints, Monterrey, Mexico, Missionary service in Monterrey, Mexico
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Auditor
Utah State, Department of Workforce Services.
12.2014 - Current
Paint Supervisor and Credit Captain
Home Depot
05.2002 - 11.2014
BS - International Relations, Spanish Teaching, Latin American Studies, Comparative Literature
University of Utah
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