Mary Vasey

Procure and manage office supplies for UWIPS. Receive, sort, and distribute office mail and correspondence. Act as client liaison for Work Incentive Counselor's. Enter weekly referrals into the AWARE system also in the WIPA Star system and other spreadsheet accounts. Cal all referrals for the benefit services weekly. Track and update client information in excel spreadsheet. Maintain and extensive filing system. Scan and attach documents to files. Fax and keep track of Social Security documents. Make and update physical files for clients. Cover the front desk receptionist position when needed. Make and mail out our client packets with documents they need to sign and date. In charge of all of our office staff Office supplies and ordering.

• Prepared professional shipping labels using various software programs, ensuring legibility and accuracy for smooth transit of packages.
• Contributed to cost savings by comparing carrier rates and selecting the most economical shipping options based on client needs.
• Offered support to other departments when needed, demonstrating flexibility and teamwork in achieving organizational goals.
• Maintained clean and organized mail room to promote safety and efficiency.
• Utilized physical strength to move mail and packages of varying sizes and weights.
• Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
• Maintained a well-organized mailroom, enabling quick retrieval of packages and correspondence for employees. Customer service calls and emails.

• Provided prompt and knowledgeable customer service to employees regarding their benefits inquiries and issues.
• Maintained accurate employee records through diligent attention to detail and consistent data entry practices.
• Improved overall employee understanding of benefit offerings through the creation of informative presentations and handouts. Answer phones, J-drive database, data entry, scanning, batching, attaching all documents to employee's files. Notice of deficiency's for all employee's keep track of days missed and the spread sheets. In process of learning new infinit program to go paperless in our department. Customer service. New hire tracking. All miscellaneous duties as assigned.

Scheduled appointments for Low Vision Specialists. Provided information on low vision products to consumers. Sold low vision products and balanced the cash register. Handled all cash deposits with mail office. Responsible for processing invoices, creation and tracking of C-14's, C-8's and C-7s, and any required follow up. Responsible for tracking of monthly commission payments and financial reporting for 14 blind business operators in excel program. Responsible for entering and maintaining extensive data entry system. Maintain program financial database including entering all expenditures and come into database, and reconciling accounts monthly against USO R accounting records. Verify coding and request corrections as necessary. Assist with various miscellaneous duties including but not limited to set up of new foodservice locations, moving of product and equipment, etc. Procure and manage office supplies for the BEP program. Managed the vending refund cash box account.

Responsible for billing, collections, and management of all accounts receivables, averaging $500.000.00 monthly. Track customer accounts and payments using the Stellix tracking database. Responsible for organizing and coordination of company meetings and events. Procure and manage office supplies for more than 30 employees. Manage the company petty cash account. Receive, sort and distribute office mail and correspondence. Act as customer liaison for all associated insurance companies.

• Interacted with customers by phone, email, or in-person to provide information.
• Facilitated seamless communication between departments by acting as a reliable point of contact for internal staff members seeking assistance or information from the front office team.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Completed all tasks in compliance with company policies and procedures.
• Sorted, received, and distributed mail correspondence between departments and personnel.
• Handled assignments independently with good judgement and critical thinking skills.
• Provided clerical support to company employees by copying, faxing, and filing documents.