Setareh Speed
Fontana,CA
Summary
Friendly and enthusiastic associate with strengths in customer service, processing payments, and building strong yet appropriate customer relationships. Strong communicator and team player, eager to learn new processes to support overall success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Cahier
Cafe Rio
Rancho Cucamonga
08.2023 - 10.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped with purchases and signed customers up for rewards program.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Warehouse Fulfillment Associate
Amazon
Eastvale, CA
10.2023 - 02.2024
- Assisted in maintaining a clean and organized work area within the warehouse environment.
- Picked orders for shipment accurately and efficiently utilizing RF scanners.
- Reported any damaged items immediately upon receipt to supervisor.
- Processed returns from customers promptly according to company guidelines.
- Packaged items securely in accordance with established procedures.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Achieved productivity and accuracy standards to meet company guidelines.
Waitress
#1 Pho
Rancho Cucamonga, CA
12.2022 - 07.2023
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Took orders for food and drinks and delivered them to guests.
Education
Some College (No Degree) - Childhood Development
Chaffey College
Rancho Cucamonga, CASkills
- Customer Assistance
- ID Verification
- Cash Register Operation
- Product Recommendations
- Cash Handling
- Customer Service
- POS Systems
- Ordering and stocking
- Cash Management
- Order Packaging
- Merchandise Restocking
- Order Taking
- Daily Reporting
- Written and verbal communication
- Reliability and punctuality
- Patience and Empathy
- Work Ethic and Integrity
Timeline
Warehouse Fulfillment Associate
Amazon
10.2023 - 02.2024
Cahier
Cafe Rio
08.2023 - 10.2024
Waitress
#1 Pho
12.2022 - 07.2023
Some College (No Degree) - Childhood Development
Chaffey College
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