Summary
Overview
Work History
Education
Skills
Timeline
Generic

SETH ABDELLA

Anna,USA

Summary

Motivated and reliable supervisor with over three years of leadership experience in high-volume, customer focused environments. Proven ability to lead teams, oversee daily operations, and maintain safety and compliance standards. Skilled at scheduling, training, and resolving complex issues while fostering positive customer and employee relationships.

Overview

4
4
years of professional experience

Work History

Guest Service Representative

World Springs
The Colony, TX
10.2025 - Current
  • Provided exceptional customer service, addressing inquiries and resolving complaints efficiently.
  • Managed check-in and check-out processes, ensuring seamless guest experiences.
  • Coordinated reservations, optimizing room availability and maximizing occupancy rates.
  • Trained new staff on customer service protocols and operational procedures.

Track Supervisor

ANDRETTI INDOOR KARTING & GAMES
Grand Prairie, USA
03.2024 - 09.2025
  • Lead a team of 60+ employees across multiple functions, fostering high performance and accountability.
  • Ensured operational efficiency and safety through daily inspections and proactive issue resolution.
  • Managed shift scheduling and staffing levels to meet business demands.
  • Maintained inventory control, supporting accurate stock levels and timely restocking.

Team Lead

ANDRETTI INDOOR KARTING & GAMES
The Colony, USA
10.2022 - 03.2024
  • Supervised front-line staff and delegated tasks to ensure smooth daily operations.
  • Resolved complex customer complaints, ensuring positive guest experiences.
  • Mentored new employees and conducted one-on-one coaching sessions to enhance performance.
  • Promoted safety, provided outstanding customer service, and contributed to team efficiency.
  • Assisted guests with gameplay and track procedures while ensuring a clean, welcoming environment.
  • Performed routine inspections and safety checks on karts and arcade equipment.

Team Member

ANDRETTI INDOOR KARTING & GAMES
The Colony, USA
02.2022 - 10.2022
  • Demonstrated composure in emergency situations, including guest injuries.
  • Supported team members during peak hours with flexibility and initiative.
  • Ensured compliance with safety procedures for equipment use and guest interactions.

Education

Associate of Applied Science - Business Management

Collin County Community College
Allen
05-2026

HIGH SCHOOL DIPLOMA - undefined

McKinney Boyd
McKinney, TX
05-2023

Skills

  • Leadership & Staff Development
  • Customer service and communication
  • Operational Oversight
  • Safety & Compliance
  • Attendance & Scheduling Oversight
  • Safety & Compliance Standards

Timeline

Guest Service Representative

World Springs
10.2025 - Current

Track Supervisor

ANDRETTI INDOOR KARTING & GAMES
03.2024 - 09.2025

Team Lead

ANDRETTI INDOOR KARTING & GAMES
10.2022 - 03.2024

Team Member

ANDRETTI INDOOR KARTING & GAMES
02.2022 - 10.2022

HIGH SCHOOL DIPLOMA - undefined

McKinney Boyd

Associate of Applied Science - Business Management

Collin County Community College