Seth Barnes
Summary
Hard worker with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
2
2
years of professional experience
Work History
Front Desk Coordinator
Dogtopia Milwaukee East Side
05.2023 - 08.2023
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Scheduled appointments in computer system.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Contributed positively to the workplace environment through friendly interactions with colleagues while promoting teamwork.
- Actively promoted special offers and events to guests, increasing bookings and event attendance.
Canine Coach
Dogtopia Milwaukee East Side
11.2021 - 05.2023
- Maintain control of large groups of dogs
- Actively monitoring all pup health and behavior issues and addressing those issues in a timely and effective manner
- Cleaning while managing pups as well as deep cleaning facility when needed
- Develop strong bonds with pups through positive interaction and redirection of behavior when needed
- Feed and care for overnight boarding pups
- Perform baths on pups
Education
No Degree -
Marquette University High School
Milwaukee, WI05.2025
Skills
- POS Systems
- Scheduling appointments
- Data Entry
- Calendar Management
- End-of-day reporting
- Problem-solving skills
- Business Correspondence
- Time Management
- Cash Handling
- Customer Service Management
Timeline
Front Desk Coordinator
Dogtopia Milwaukee East Side
05.2023 - 08.2023
Canine Coach
Dogtopia Milwaukee East Side
11.2021 - 05.2023
No Degree -
Marquette University High School
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