Seth Bass
Omaha,NE
Summary
Driven Assistant Manager with a proven track record at Hertz Car Rental and Title Boxing Club excelling in customer service and business management. Demonstrated ability to foster strong relationships, enhance team performance, and significantly reduce cash discrepancies. Skilled in sales and time management, consistently delivering results beyond expectations.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Hertz Car Rental
Omaha
05.2024 - Current
- Supervis day-to-day operations to meet performance, quality and service expectations.
- Sustain a strong working relationships with staff, fostering a positive work environment.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Respond to customer service needs within a timely manor.
- Manage multiple air strips.
Insurance Agent
Aflac
Council Bluffs
02.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Sales Associate
42°
Omaha
09.2020 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
N/A - Medical Biology
Concordia University
Seward, NEDiploma -
Bellevue East High School
Bellevue, NE05.2011
Skills
Customer Service
Sales
Time Management
Promoting
Business Management
Team Leader
Competitive
Timeline
Assistant Manager
Hertz Car Rental
05.2024 - Current
Insurance Agent
Aflac
02.2023 - Current
Sales Associate
42°
09.2020 - 07.2023
N/A - Medical Biology
Concordia University
Diploma -
Bellevue East High School