Seth Garza
SAN ANTONIO,tx
Summary
Dynamic customer service professional with extensive experience at H-E-B, excelling in money handling and teamwork. Proven track record of enhancing customer satisfaction through attentive service and effective problem resolution. Recognized for accuracy in transactions and fostering strong customer relationships, contributing to a positive shopping experience. Also used to moving rapidly and focusing on multiple things at once.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Checker
H-E-B
06.2023 - Current
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
Customer Service Assistant
H-E-B
06.2022 - 06.2023
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Education
Bachelor of Science - Pre-Medical
Texas A&M University At San Antonio
San Antonio, TX05-2026
Math
Palo Alto College
San Antonio05-2023
Skills
- Customer service
- Money handling
- Sales
- Teamwork
- Basic math
- Accuracy and precision
Certification
TABC certified
Languages
English
Full Professional
Timeline
Checker
H-E-B
06.2023 - Current
Customer Service Assistant
H-E-B
06.2022 - 06.2023
Bachelor of Science - Pre-Medical
Texas A&M University At San Antonio
Math
Palo Alto College
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