Seth Gregory
Oklahoma City,OK
Summary
Results-driven professional with extensive experience in customer service and staff supervision. Successfully trained new team members and optimized staff schedules, contributing to improved workflow and increased customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Club Car Wash
Oklahoma City, OK
10.2024 - 03.2026
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours.
- Trained new team members on service protocols and operational standards.
- Handled customer inquiries and resolved complaints to enhance service experience.
- Maintained cleanliness and organization of equipment and work areas.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Supported inventory management by monitoring stock levels and placing orders as needed.
- Contributed to team meetings, providing insights for operational enhancements and staff development.
HVAC Apprentice
Kool Guys
Del City, OK
01.2024 - 10.2024
- Operated tools and equipment to assist in daily tasks and ensure efficient workflow.
- Conducted quality checks on products to maintain high standards of service.
- Collaborated with team members to streamline processes and improve productivity.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Assisted in troubleshooting equipment issues to minimize production interruptions.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
Education
High School Diploma -
Moore High School
Moore, OK05-2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Staff supervision
Timeline
Assistant Manager
Club Car Wash
10.2024 - 03.2026
HVAC Apprentice
Kool Guys
01.2024 - 10.2024
High School Diploma -
Moore High School