Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
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Seth Hogan

Seth Hogan

Melissa,Texas

Summary

I am an energetic and highly skilled professional with a proven track record of delivering excellent customer service, demonstrating exceptional verbal and written communication, and sound decision-making abilities. I am looking to obtain a growth oriented, challenging insurance claims role with an emphasis on property field inspection, where I can utilize my expertise in assessing and processing property damage to ensure accurate and efficient claims.

Overview

15
15
years of professional experience
3
3
Certification

Work History

Sales Lead

LS Concrete Coatings
Aubrey
02.2022 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Kept detailed track of sales and customer information in company system.
  • Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
  • Analyzed designs and performed accurate cost analysis.

Loan Officer

Legacy Mutual Mortgage
06.2021 - 01.2022
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.

Protege Agency Owner

Farmers Insurance Company
Addison, TX
04.2021 - 07.2021
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Sr. Loan Officer

Guaranty Federal Mortgage
Frisco
01.2018 - 04.2021
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.

Education

No Degree - Kinesiology

Arizona State University
Tempe, AZ
12.2012

Skills

  • Phenomenal customer service skills
  • Excellent verbal and written communication skills, ability to provide information in a clean, concise manner
  • Proficient in MS Office, and Data Entry platforms - Calyx, Encompass, Xactimate, Salesforce CRM
  • Highly analytical and detail oriented
  • Great investigative and negotiation skills
  • Confident working in fast paced, and evolving environments
  • Completing Estimates
  • Data Integrity
  • Interpretation Skills
  • Client Relationships
  • Calculator Proficiency
  • Insurance Industry Experience

References

Available upon request.

Certification

  • Mortgage Loan Officer, NMLS # 1650275
  • TX Property & Casualty License # 2662808
  • Google Cybersecurity Professional

Languages

English
Native or Bilingual

Timeline

Sales Lead

LS Concrete Coatings
02.2022 - Current

Loan Officer

Legacy Mutual Mortgage
06.2021 - 01.2022

Protege Agency Owner

Farmers Insurance Company
04.2021 - 07.2021

Sr. Loan Officer

Guaranty Federal Mortgage
01.2018 - 04.2021

No Degree - Kinesiology

Arizona State University

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