Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Quote
Timeline
TruckDriver

Seth Hogan

Melissa,Texas

Summary

I am an energetic and highly skilled professional with a proven track record of delivering excellent customer service, demonstrating exceptional verbal and written communication, and sound decision-making abilities. I am looking to obtain a growth oriented, challenging insurance claims role with an emphasis on property field inspection, where I can utilize my expertise in assessing and processing property damage to ensure accurate and efficient claims.

Overview

6
6
years of professional experience
3
3
Certification

Work History

Sales Lead

LS Concrete Coatings
Aubrey
02.2022 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Kept detailed track of sales and customer information in company system.
  • Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
  • Analyzed designs and performed accurate cost analysis.

Loan Officer

Legacy Mutual Mortgage
06.2021 - 01.2022
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.

Protege Agent

Farmers Insurance Company
Addison, TX
04.2021 - 07.2021
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Sr. Loan Officer

Guaranty Federal Mortgage
Frisco
01.2018 - 04.2021
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.

Education

No Degree - Kinesiology

Arizona State University
Tempe, AZ
12.2012

Skills

  • Phenomenal customer service skills
  • Excellent verbal and written communication skills
  • Ability to provide information in a clean, concise manner
  • Proficiency in MS Office
  • Data Entry - Calyx, Encompass, Xactimate, Salesforce CRM
  • Highly analytical and detail oriented
  • Great investigative and negotiation skills
  • Confident working in fast paced, and evolving environments
  • Calculator Proficiency
  • Insurance Industry Experience

Certification

  • Mortgage Loan Officer, NMLS # 1650275
  • TX Property & Casualty License # 2662808
  • Google Cybersecurity

Languages

English
Native or Bilingual

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programsCompany Culture

Quote

The world around us is our mirror, and judging someone does not define who they are—it defines who we are.
Earl Nightingale

Timeline

Sales Lead

LS Concrete Coatings
02.2022 - Current

Loan Officer

Legacy Mutual Mortgage
06.2021 - 01.2022

Protege Agent

Farmers Insurance Company
04.2021 - 07.2021

Sr. Loan Officer

Guaranty Federal Mortgage
01.2018 - 04.2021

No Degree - Kinesiology

Arizona State University

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Seth Hogan