Seth Huerta
Vineland
Summary
Highly motivated and detail-orientated nursing student seeking experience within healthcare. Eager to leverage a solid foundation in nursing, coupled with a passion for intensive care and to contribute to a dynamic learning environment. Committed to acquiring comprehensive skills in nursing and in delivering high-quality patient care. Seeking an opportunity to apply theoretical knowledge though the classroom and hands on experience to excel in a challenging and rewarding career.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Wawa
06.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Cross-trained and provided backup support for organizational leadership.
- Identified and resolved discrepancies and errors in customer accounts.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Bachelor of Science - Nursing
Thomas Jefferson University
Philadelphia, PA05-2026
Associate of Science - Biological Sciences
Rowan College of South Jersey-Cumberland
Vineland, NJ05-2024
High School Diploma -
Vineland Highschool
06-2021
Skills
- Product knowledge
- Quality assurance
- Problem resolution
- Stock replenishment
- Customer service
- Customer support
- Product and service solutions
- Cross-functional team collaboration
- Hospitality and accommodation
Accomplishments
Scholarship Recipient: School Counts- have a 95% or better attendance record; have a grade of c or higher in every course; have completed Algebra 1; and should be scheduled to graduate on time
Timeline
Customer Service Associate
Wawa
06.2020 - Current
Bachelor of Science - Nursing
Thomas Jefferson University
Associate of Science - Biological Sciences
Rowan College of South Jersey-Cumberland
High School Diploma -
Vineland Highschool
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