Summary
Overview
Work History
Education
Skills
Certification
Gaming, Reading, Coding
Languages
Timeline
Generic

Seth Jokinen

Missouri City,TX

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.




Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Associate

Kohl's
12.2021 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Maintained relationships with customers to maximize sales opportunities.

PIC (Person in Charge)

Jimmy Johns
08.2014 - 10.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set overall vision and provided team leadership.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained compliance with company policies, objectives, and communication goals.

Education

Bachelor - Computer Science

Western Governors University
Salt Lake City, UT
03.2024

Skills

  • Professional and Courteous
  • Employee Counseling
  • Safety Processes
  • Customer Needs Assessments
  • Inventory Audits
  • Customer Relationship Management
  • Bug Fixes
  • Coding
  • Technical Writing
  • Code Review
  • Interface Design and Implementation
  • Program Coding

Certification

  • Certified CompTIA Project+ ( COMP001021784071 )

Gaming, Reading, Coding

My dad was the one who got me into programming. He has been a programmer for over 20 years in programming languages like PHP, C++, Java and Python. I decided to follow in his footsteps and pursue my own career in being a programmer. I have since made great strides in learning languages like Python, C++, Java and HTML5.


Another interest of mine is gaming and I love all the behind the scenes that goes into them. I've always been curious as to their inner working and marveled at their complexity and the multitude of disciplines that went into their creation.


I am also an avid reader, I love reading fiction and non-fiction alike. I think my favorite genre goes to SCI-FI and my favorite book would be: "I Have No Mouth and I Must Scream" by Harlan Ellison

Languages

Japanese
Elementary

Timeline

Associate

Kohl's
12.2021 - Current

PIC (Person in Charge)

Jimmy Johns
08.2014 - 10.2021

Bachelor - Computer Science

Western Governors University

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Seth Jokinen