Adaptive hard worker, knowledgeable in mary areas of work. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Mixer Operator
Crown Bakeries
North Sioux City, SD
09.2021 - 08.2022
Complied with health and safety codes to protect staff and customers.
Operate industrial mixer, make doughs for sheeter line on time with production schedule.
Fill out production sheet each time a dough is moved from the mixer to the chunker. Including the time dough was moved, temperature of the dough and initials of who is operating the mixer.
Scale ingredients for specific doughs accurate to the given recipe.
Maintain and operate the sheeter line in witch the dough is cut and prepared for the oven.
Clean and sanitize mixer area weekly up to specifications of company policy.
Sandwich Artist
SUBWAY®Restaurants
North Sioux City, SD
03.2021 - 09.2021
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Served customers.
Did store inventory.
Helped store management meet standards of service and quality in daily operations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Cook
Sugar Daddys Bar And Grill
North Sioux City, SD
07.2020 - 02.2021
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Maintained quality of ingredients and regular inventory.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Clean and sanitize all dishes and utensils used in kitchen.
Siruis XM Radio Sales Agent
MCI MASS MARKETS
Sioux City, IA
12.2019 - 06.2020
Made call backs to previous Siruis XM radio customers and make offers for a reactivation rate to satisfy said customer.
Recommend best service package based on customers use of the product.
Inform customer what each package comes with, including the pros and cons of each package to find the best fit for said customer.
Change services from one vehicle to another on customers account.
Answer any and all questions, comments and concerns of customers to maximize customer satisfaction.
Pool Technician
Professional Pool & Spa
Sioux City, IA
04.2019 - 11.2019
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
High School Diploma -
West High School
Sioux City, IA
05.2017
Skills
Responding to Difficult Customers
Issue and Complaint Resolution
Staff Training
Lead Experiene
Cooking Experience
Upbeat and Positive Personality
Cash Register Operation
Industrial Machinery Operation
Great Customer Service Abilities
Team Worker as well as Independent Worker
Timeline
Mixer Operator
Crown Bakeries
09.2021 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
03.2021 - 09.2021
Cook
Sugar Daddys Bar And Grill
07.2020 - 02.2021
Siruis XM Radio Sales Agent
MCI MASS MARKETS
12.2019 - 06.2020
Pool Technician
Professional Pool & Spa
04.2019 - 11.2019
High School Diploma -
West High School
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