Seth Kruse
Tulsa
Summary
Dedicated Pro Shop Manager with a strong focus on customer service, training, and operations management. Proven ability to enhance customer satisfaction and streamline processes.
Detail-oriented Pro Shop Manager skilled in multitasking and employee training. Track record in improving customer satisfaction and optimizing inventory management to support business operations.
Results-driven professional with extensive experience in managing operations and training teams within the retail and service industries. Known for exceptional problem-solving abilities, attention to detail, and a commitment to delivering outstanding customer experiences.
Overview
3
3
years of professional experience
Work History
Pro Shop Manager
Litl Links, Broken Arrow OK
Broken Arrow, OK
07.2025 - Current
- Managed daily operations of pro shop, ensuring optimal customer service and product availability.
- Assisted in inventory management, tracking stock levels to maintain efficient supply chain processes.
- Trained new employees on customer interaction techniques and product knowledge for enhanced service delivery.
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Provided exceptional customer service, addressing concerns promptly and resolving issues professionally.
Valet Attendant
Royal Valet
Tulsa, OK
06.2025 - 08.2025
- Provided exceptional customer service to guests, ensuring a positive first impression of the establishment.
- Parked and retrieved vehicles efficiently, adhering to established safety protocols and procedures.
- Assisted guests with luggage and inquiries, enhancing overall guest experience and satisfaction.
- Maintained cleanliness and organization of parking area, promoting a safe and welcoming environment.
Oral Robert's Men's Basketball Team
Oral Roberts
Tulsa, OK
06.2023 - 03.2025
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Crew Member
Chick-fil-A
Tulsa, OK
05.2024 - 09.2024
- Provided exceptional customer service by efficiently taking orders and addressing inquiries.
- Assisted in food preparation, ensuring adherence to health and safety standards.
- Operated point-of-sale system accurately for order processing and payment handling.
- Maintained cleanliness of dining area, contributing to a welcoming environment for guests.
- Collaborated with team members to streamline service during peak hours, enhancing efficiency.
Education
Bachelor of Science - Business Administration And Management
Rogers State University
Claremore, OK05-2027
Skills
- Store operations
- Employee training
- Merchandising strategies
- Golf industry expertise
- Teamwork and collaboration
- Attention to detail
- Reliability
- Problem-solving abilities
- Multitasking Abilities
Timeline
Pro Shop Manager
Litl Links, Broken Arrow OK
07.2025 - Current
Valet Attendant
Royal Valet
06.2025 - 08.2025
Crew Member
Chick-fil-A
05.2024 - 09.2024
Oral Robert's Men's Basketball Team
Oral Roberts
06.2023 - 03.2025
Bachelor of Science - Business Administration And Management
Rogers State University
Reed Martin Scholarship Award
Awarded this for exceptional leadership on the basketball court as well as off it. Demonstrated what it meant to be a bulldog in highschool, through actions and words.