Seth Martin
St Petersburg,FL
Summary
Results-driven retail management professional determined to surpass company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Ambitious in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
5
5
years of professional experience
Work History
General Manager
General Nutrition Centers, GNC
12.2021 - 03.2024
- Excellence in customer service
- Verified the delivery of all merchandise to the store.
- Demonstrate ability and coached the proper way to complete omni-channel orders timely and accurately in compliance with company guidelines.
- Ensured full understanding of all store communications including product information, advertising, promotions, and other marketing initiatives.
- Utilized the ability to multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Partnered with Loss Prevention to ensure adherence to GNC's policies and procedures
Key Holder/Sales Lead
Vitamin Shoppe
07.2020 - 09.2021
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assist Store Manager with promo changes, displays, and wall moves.
Pharmacy Technician
Acme Markets, Inc
06.2019 - 09.2019
- Leveraged database to confirm validity of prescriptions, patient data, and drug side effects.
- Prepared prescriptions transfers to other pharmacies
- Re-filled medications, offered insight into over-the-counter products, and verified insurance benefits
- Created new customer profiles and updated demographics demographics, allergies and new medications in pharmacy system
- Assisted Pharmacist with clearing high volume of prescriptions and respond to customer questions.
Education
Bachelors - Nursing
St. Petersburg College
Clearwater, FL05.2027
High School Diploma -
Roxbury High School
Succasunna, NJ06.2019
Skills
- Customer Service
- Merchandising
- Inventory Management
- Sales
- Visual Merchandising
- Sales Operations
- Marketing Strategy
- Performance Monitoring and Evaluation
- Driving Results
- Business Development
- Teamwork
Accomplishments
- Trained two Sales Associates to Store Manager quality in every aspect, both currently at there own respected store with SM position's.
- GNC, Region 3, Platinum Sales Team: 2022
Timeline
General Manager
General Nutrition Centers, GNC
12.2021 - 03.2024
Key Holder/Sales Lead
Vitamin Shoppe
07.2020 - 09.2021
Pharmacy Technician
Acme Markets, Inc
06.2019 - 09.2019
Bachelors - Nursing
St. Petersburg College
High School Diploma -
Roxbury High School