Seth Payne
Cape Coral
Summary
Dynamic and customer-focused professional with experience as an Online Personal Shopper at Walmart, excelling in relationship building and problem-solving. Proven ability to ensure quality and satisfaction through effective communication and meticulous attention to detail. Adept at maintaining cleanliness and organization in fast-paced environments while adapting to diverse customer needs.
Overview
8
8
years of professional experience
Work History
Online Personal Shopper
Walmart
Cape Coral, FL
11.2022 - Current
- Communicated with customers to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery drivers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Cultivated close relationships with customers, built loyal clientele and went the extra mile in deliveries.
Kitchen Crew Member
Burger King
Cape Coral, FL
10.2018 - 02.2019
- Monitored inventory to keep adequate stock of food items and supplies.
- Replenished supplies in areas throughout kitchen and dining rooms for customer satisfaction.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Maintained order and cleanliness of work areas to conform with health codes.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Acquired new skills to support the team and further accommodate customer needs.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Cleaned utensils, dishes and glasses for customer use.
Kitchen Crew Member
Burger King
Cape Coral, FL
10.2017 - 02.2018
- Monitored inventory to keep adequate stock of food items and supplies.
- Replenished supplies in areas throughout kitchen and dining rooms for customer satisfaction.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Maintained order and cleanliness of work areas to conform with health codes.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Acquired new skills to support the team and further accommodate customer needs.
- Completed prepping, cleaning and other kitchen duties to support cooks.
- Cleaned utensils, dishes and glasses for customer use.
Education
Associate of Arts - General Studies
University of Massachusetts Global
Aliso Viejo, California11-2024
High School Diploma - Criminal Justice
Ida S. Baker High School
3500 Agualinda Blvd, Cape Coral, FL 3391405-2020
Skills
- Verbal and Written Communication
- Cleaning and Sanitizing
- Kitchen Station Restocking
- Decision Making
- Customer Service
- Problem Solving
- Quality Assessment
- Relationship Building
- Creative Thinking
- Flexible and Adaptable
- Team Leadership
Timeline
Online Personal Shopper
Walmart
11.2022 - Current
Kitchen Crew Member
Burger King
10.2018 - 02.2019
Kitchen Crew Member
Burger King
10.2017 - 02.2018
High School Diploma - Criminal Justice
Ida S. Baker High School
Associate of Arts - General Studies
University of Massachusetts Global