Seth Phebus

Developed and executed successful business plans that resulted in improved market share and profitability within the region.

• Established and maintained operational standards for 5 locations.
• Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
• Implemented cost-cutting measures across the region that led to significant savings without compromising service quality or employee satisfaction.
• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.
• Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
• Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.

Adapted to changing work conditions during peak season by demonstrating flexibility in task assignments and working additional hours when needed.

• Increased return visits from satisfied customers through friendly interactions that demonstrated genuine care for their needs while visiting the facility.
• Showcased strong attention to detail when managing inventory levels within the bag room area, preventing stock shortages or excess.
• Exceeded guest expectations through consistent delivery of exceptional service in assisting with club selection and adjustments.
• Assisted golfers in locating their equipment promptly, ensuring a smooth transition to the course.
• Reduced wait times for guests by swiftly transporting golf bags between storage areas and staging locations.
• Maintained a high level of professionalism in all interactions with guests, staff, and management.
• Maintained clean and organized bag room.
• Communicated with golf professional staff frequently to determine other daily duties.
• Supported pro shop staff with inventory management, keeping accurate records of golf bag usage and availability.